This book explains how facilitative mediators, those without material leverage, contribute to progress in peace negotiations. While existing theories of mediation have offered suggestions about what a mediator should get parties to do to reach an agreement, the puzzle that has remained is: how does a mediator get parties to do what is prescribed? The book argues that a communication perspective is key to understanding facilitative mediation and that framing is the main mechanism by which facilitative mediation functions. Based on an empirical analysis of the United Nations mediation in El Salvador between 1990 and 1992, the work breaks new ground by uncovering three underlying mechanisms that explain how a mediator can get their framing adopted by the negotiating parties, thereby advancing the negotiations. The book offers a novel theory of facilitative mediation as framing and an innovative methodological approach that focuses on negotiation impasses to study the process of how negotiations progress. Practitioners will also appreciate the framework for thinking about when and how framing and reframing can be used to increase mediation’s effectiveness as a tool for ending armed conflict. This book will be of much interest to students of peace and conflict studies, negotiation, Latin American politics, and International Relations, as well as practitioners.

Contemporary Peacemaking draws on recent experience to identify and explore the essential components of peace processes. The book is organized around five key themes in peacemaking: planning for peace; negotiations; violence on peace processes; peace accords; and peace accord implementation and post-war reconstruction.

This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.

Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.