Dans notre monde moderne, savoir écrire par courriel est devenu un art que tous les employés doivent désormais maîtriser... en plus du reste ! Quel que soit votre domaine, en plus d’être qualifié dans ce que vous faites, vous devez également être en mesure de communiquer efficacement par écrit.C’est bien connu: les paroles s’envolent, mais les écrits restent. Chaque message envoyé est le reflet de votre image professionnelle, tout comme celle de l’entreprise qui vous emploie. Quel ton utiliser ? Comment structurer efficacement votre contenu ? Quelles formules de salutation privilégier ? Quels sont les pièges à éviter ? Ce livre vous fait part des trucs et des astuces qui vous aideront dans les moments où vous aurez à rédiger (rapidement) des courriels.La première section porte spécifiquement sur la rédaction de courriels, alors que la deuxième vous révèle les dix techniques éprouvées pour écrire avec concision. Car pour aller vite, il faut faire court ; mais faire court demande de la pratique. Les exercices proposés vous permettront de parfaire votre technique. Ils ne feront peut-être pas de vous un homme ou une femme de lettres, mais vos courriels seront désormais clairs et efficaces !

Developed for use by non-native speakers of English enrolled in Technical Writing and Communication courses. Technical Writing and Professional Communication, 2/e, places technical writing in its context, showing students how to consider their purpose and their audience when writing reports, memos, and correspondence. Formerly titled Technical Writing and Professional Communication: A Handbook for Nonnative Speakers, the new edition features a case running throughout seven chapters, dynamically illustrating the writing process. The revision also provides complete coverage of the new computer technologies and the new attention to the intercultural concerns in today's business world.

Stephen Doheny-Farina shows that the technical and commercial processes of turning technologies into products are, in significant ways, communication processes. Improving the way that technology is transferred from laboratory to marketplace is central to improving American productivity and competitiveness in a global economy. In this provocative analysis, Stephen Doheny-Farina shows that the technical and commercial processes of turning technologies into products are, in significant ways, communication processes. He explores the key role that technical communicators must play in the movement of technology from expert designers and developers to users. Several lengthy case studies illustrate the rhetorical issues involved in technology transfers as well as the rhetorical barriers to their success. Doheny-Farina argues that processes typically called information transfer and technology transfer are not transfers at all but instead are series of personal constructions and reconstructions of knowledge, expertise, and technologies by the participants attempting to adapt technological innovations for social uses.Underscoring the rhetorical nature of any technology transfer, the case studies describe the powerful effect that a startup company's business plan can have on its future (including the many factors that surround the writing of a business plan), the rhetorical barriers to the transfer of an experimental artificial heart from a university research hospital to a biomedical products manufacturer, and two compelling situations that call for the inclusion of technical writers in new product development from its inception. A final chapter focuses on the important elements in the education of technical communicators and an appendix discusses classroom applications and includes a fictional case incorporating issues of intraorganizational barriers to collaboration in the new product development process.

Presents the Canadian national results of tests for three types of literacy: prose literacy, which embraces the skills needed to understand texts found in daily life; document literacy, which is the ability to understand forms like job applications or transportations schedules; and quantative literacy, which includes the everyday numeracy skills needed to balance a chequebook.

In Injustice on Appeal: The United States Courts of Appeals in Crisis, William M. Richman and William L. Reynolds chronicle the transformation of the United States Circuit Courts. will constitute a powerful piece of advocacy for a more responsible and egalitarian approach to caseload glut facing the circuit courts.

This volume provides a series of critical analyses of some of the contemporary debates in relation to the human rights of children, resituating them within visions which informed the text of the United Nations Convention on the Rights of the Child in 1989. The studies embrace examination of some of today's widespread interpretations of the CRC, analysis of what is implied by a human rights-based approach in research and advocacy and consideration of advances and barriers to research and to several aspects of CRC implementation. With contributions by leading experts in the field, the book examines the CRC as an international instrument, its inherent dilemmas and some of the debates generated by the challenges of implementation. It embraces examinations of different levels of governance from the international to the state party, regional and local levels, including institutional developments and changes in law, policy and practice. The book will be a valuable resource for students, researchers and policy-makers working in the area of children's rights and welfare.

First published in 1997. Routledge is an imprint of Taylor & Francis, an informa company.