How well do you read the body language of the people around you? Researchers estimate that nonverbal communication comprises between 60 and 93 percent of all communication. How much are you missing? In Reading Hidden Communications Around You, author Anne Beall shares her approach to reading individuals in the workplace. Beall describes an easy, intuitive way to interpret body language called PERCEIVE, a technique Beall developed after an exhaustive review of relevant academic studies conducted in the fields of psychology, anthropology, and communication. PERCEIVE can be used to identify receptivity, like, dislike, discomfort, stress, deception and emotions. It can also be used for impression management to increase perceptions of credibility, trustworthiness and likeability in the workplace. Beall provides insight into the major aspects of nonverbal communication, including facial expressions, physical contact, eyes, gestures and voice, as well as proximity and relative orientation, which are the foundation of body language. With real-life examples and photos, Reading Hidden Communications Around You helps you observe nonverbal behavior, use the PERCEIVE method to read peoples reactions and emotions, and present an appropriate response for each situation.

What is the nature of the connection between people and animals? Or, put another way, how do the relationships that form between humans and our animal companions have profound influences on our lives? From beloved family companions to therapy animals, search and rescue canines, and other animals who help their human partners heal, learn, and grow, there are compelling reasons to believe that animals and people are inextricably and deeply connected to one another. In Heartfelt Connections: How Animals and People Help One Another, author and social psychologist Anne E. Beall explores the relationships that occur between humans and animals, and she describes the many people whose lives have been changed tremendously by animals. With narratives and research about horses who heal, dogs who help children read, cats who save the lives of their owners, and pigs, sheep, ducks, and llamas who help reduce stress and lift the spirits of people, Beall shows how animals are in action across the United States at nursing homes, at hospitals, and at rehabilitation centersand are making a difference in the lives of many people. Beall finds that even a household pet can make people feel better about the world and about themselves, and these pets can also provide comfort and friendship in times of need. And as therapy and rehabilitation animals help victims of abuse, trauma, and even war overcome their own challenges, the bond between humans and animals grows even strongera deep connection that is truly heartfelt.

Teaching and Researching Listening provides a focused, state-of-the-art treatment of the linguistic, psycholinguistic and pragmatic processes that are involved in oral language use, and shows how these processes influence listening in a range of practical contexts. Through understanding the interaction between these processes, language educators and researchers can develop more robust research methods and more effective classroom language teaching approaches. In this fully revised and updated second edition, the book: examines a full range of teaching methods and research initiatives related to listening gives definitions of key concepts in neurolinguistics and psycholinguistics provides a clear agenda for implementing listening strategies and designing tests offers an abundance of resources for immediate use for teaching and research Featuring insightful quotes and concept boxes, chapter overviews and summaries to guide the reader, Teaching and Researching Listening will engage and inform teachers, teacher trainers and researchers investigating communicative language use.

For a company to embrace market research as a facilitator of change, it must be willing to take the approach that makes the most impact on its organization. That approach is the key in making a difference using market research. In this guide, author Anne Beall shares her unique procedure for conducting strategic market research. With more than fifteen years of experience in conducting market research, Beall details the strategic principles she has developed that impact the way in which market research can inspire and change an organization. Strategic Market Research discusses identifying the strategic questions that will help a business; using the right research techniques to answer these questions; obtaining the level of depth required to have insight; reading the nonverbal communications of research respondents when doing qualitative work; identifying the emotional aspects of human behavior; using statistical analyses to understand what drives markets; going beyond the data to interpret the results and make strategic recommendations. In addition to addressing both qualitative and quantitative research, Strategic Market Research provides real-life examples illustrating the application of these concepts in various scenarios, including businesses and non-profit organizations. Implementing the strategic approach from the beginning to the end of a project provides information that promotes change.

The Guide to Manifesting Your Destiny! Finally--you can unlock the secret to your destiny! Using insightful arts like astrology and tarot, you can find out more about your life's path. What's more, you'll master the law of attraction, and use it to: Harness the esoteric power of your soul and karmic numbers Become more aligned with the dynamic energies of the stars and planets Embrace your individual personality type and creativity style Create personal rituals, affirmations, and practices to make the most of each and every day Set the intentions that attract love, prosperity, and abundance The Secret Power of You is all you need to unravel the mysteries of the universe, discover the true meaning of your life, and become everything you were born to be.

The 10 Deadly Sins of Antipreneurship provides business owners and anyone contemplating starting a business with easy-to-understand and refreshing insights into the common pitfalls of business. Reading this book will help you avoid the following 10 Deadly Sins: 1 Not understanding the game 2 Having the wrong personality 3 Having insufficient skills 4 Forgetting to plan ahead 5 Picking the wrong team 6 Not having enough money 7 Not understanding marketing 8 Forgetting your systems 9 Not having an eStrategy 10 Limiting your options

If only you could read your client's mind you would be able to sell more effectively and develop lifelong relationships. In this remarkable book by one of America's foremost business psychologists you will learn the non-verbal signals people use to communicate their intention and emotions. You will also gain valuable insights into how your customers and clients make decisions. Discover how to: • Increase your closing rate up to 99% with "The Touch of Persuasion" • Recognize the "Buying Signals" people use to signal they are ready to purchase from you • Listen between the lines using "Subtext Signals" • Use the newest research on how to influence people • Spot when your customers are bored or tuned out and how to bring them back • Adapt to the different types of buyers and how they make decisions • Triple your advertising/marketing response rates using the 12 most persuasive words to your clients Begin now to use these powerful strategies to get inside your customer’s mind and watch your sales grow. Kerry Johnson, MBA, Ph.D. is an internationally known author and speaker who presents at least 12 programs a month to audiences from Hong Kong to Halifax, and from New Zealand to New York, traveling 8,000 miles each week. In addition to speaking, Kerry currently writes monthly for fifteen national trade and management magazines whose editors have dubbed him "The Nation's Business Psychologist."