Now, more than ever, planning and managing in the real world is beset by change and uncertainty. Knowledge is incomplete, values are in dispute, decisions of others are often unpredictable. Sheathed in opaque technicalities, inflexible and over-ambitious, the highly mathematical methods of analysing problem situations are no longer considered acceptable. In their place a coherent alternative paradigm has emerged- a range of formal methodologies which aim not to produce 'optimal' solutions but to facilitate an enriched decision-making process. 'Low-tech' transparent and participatory, these methods assist in the formulation and reformulation of problem solving in an uncertain world. This fully revised and updated book brings together contributions from some of the great thinkers on this subject. The authors present the most influential methods (each illustrated with a case study), describe the principles on which the method operates, the step and the stages of analysis, and how these methods relate to the decision making process. The concluding section explores future developments and research issues, as well as links with other relevant domains.

An up-to-date overview of a range of methods for structuring decisions and problems, useful for strategic thinking and management. Presents six problem-structuring methodologies in a way that makes it easy to determine if that method is appropriate for a given situation. Covers strategic options development and analysis, soft systems methodology, robustness analysis, metagame analysis, hypergame analysis, and strategic choice, including the analysis of interconnected decision areas.

Multiple Criteria Decision Analysis: State of the Art Surveys provides survey articles and references of the seminal or state-of-the-art research on MCDA. The material covered ranges from the foundations of MCDA, over various MCDA methodologies (outranking methods, multiattribute utility and value theories, non-classical approaches) to multiobjective mathematical programming, MCDA applications, and software. This vast amount of material is organized in 8 parts, with a total of 25 chapters. More than 2000 references are listed.

An up-to-date overview of a range of methods for structuring decisions and problems, useful for strategic thinking and management. Presents six problem-structuring methodologies in a way that makes it easy to determine if that method is appropriate for a given situation. Covers strategic options development and analysis, soft systems methodology, robustness analysis, metagame analysis, hypergame analysis, and strategic choice, including the analysis of interconnected decision areas.

The world has become increasingly networked and unpredictable. Decision makers at all levels are required to manage the consequences of complexity every day. They must deal with problems that arise unexpectedly, generate uncertainty, are characterised by interconnectivity, and spread across traditional boundaries. Simple solutions to complex problems are usually inadequate and risk exacerbating the original issues. Leaders of international bodies such as the UN, OECD, UNESCO and WHO — and of major business, public sector, charitable, and professional organizations — have all declared that systems thinking is an essential leadership skill for managing the complexity of the economic, social and environmental issues that confront decision makers. Systems thinking must be implemented more generally, and on a wider scale, to address these issues. An evaluation of different systems methodologies suggests that they concentrate on different aspects of complexity. To be in the best position to deal with complexity, decision makers must understand the strengths and weaknesses of the various approaches and learn how to employ them in combination. This is called critical systems thinking. Making use of over 25 case studies, the book offers an account of the development of systems thinking and of major efforts to apply the approach in real-world interventions. Further, it encourages the widespread use of critical systems practice as a means of ensuring responsible leadership in a complex world. Comments on a previous version of the book: Russ Ackoff: ‘the book is the best overview of the field I have seen’ JP van Gigch: ‘Jackson does a masterful job. The book is lucid ...well written and eminently readable’ Professional Manager (Journal of the Chartered Management Institute): ‘Provides an excellent guide and introduction to systems thinking for students of management’

This book aims to rethink systemic intervention to enhance its relevance for supporting social change in the 21st century. It offers a new systems philosophy and methodology, focusing upon the fundamental importance of exploring value and boundary judgements as part of the intervention process. It includes four detailed examples of the practice of systemic intervention.