Internet and social networks play a critical role in the evolution of processes and functional areas that allow businesses to reach a wider base of end-users and achieve competitive advantage in their respective markets. Quality Innovation: Knowledge, Theory, and Practices presents a compilation of recent theoretical frameworks, case studies, and empirical research findings in the area of quality innovation. It highlights the theories, strategies, and potential concerns for organizations engaged in change management designed to address stakeholders’ needs. This reference volume serves as a valuable resource for researchers, business professionals, and students in a variety of fields and disciplines.

This book provides various approaches to complex industrial problems in sustainability, operations management and industrial engineering. It features in-depth research presented by academics, scholars, researcher and professionals at the 3rd International Conference on Quality Innovation and Sustainability (ICQIS) in the fields of quality, innovation, sustainability and operations management. It addresses topics such as quality management systems; Lean and Six Sigma; information systems for quality management; data management and industry 4.0; innovative solutions for quality challenges; environmental quality policies and standards; circular economy and life cycle costing; occupational health; safety and welfare in manufacturing; and smart systems, among others.

The book is for anyone developing quality and innovation. It presents a Quality Function Deployment (QFD) approach for the successful product and process design in manufacturing, service and any other kind of private or public organisation. The book is organised into three parts, where the first gets concisely into QFD. The latter parts add depth and width to the approach, with an indispensable collection of associated design tools and strategy concepts. The appendix walks through three start-to-finish case studies. QFD provides a sound understanding of what should naturally occur in a development project. The team-based approach prioritises customer-centric quality and innovation requirements, within market and organisation reality. The defined requirements are systematically transformed into a corresponding quality-by-design product, where the degree of innovation is adjustable. The approach is adaptable, scalable and can be shorthanded to circumstances.

This book targets the needs of individuals engaged in quality management activities and enables them to incorporate new skills into their daily work. The author presents a serious study of creativity and innovation targeted at the needs of professionals engaged in quality management activities. It will appeal to even the most analytical thinkers in quality. Creativity, Innovation, and Quality clearly articulates five reasons why practitioners of quality management should be interested in innovation and the three central principles that underlie all the tools of creativity. Once you know the principles behind the tools, you can generate your own methods for creative thinking that are uniquely suited for your specific needs.

The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction projects. Since it published, ISO 9000: 2008 has been revised and ISO 9000: 2015 has published. The new edition will focus on risk-based thinking which must be considered from the beginning and throughout the project life cycle. There are quality-related topics such as Customer Relationship, Supplier Management, Risk Management, Quality Audits, Tools for Construction Projects, and Quality Management that were not covered in the first edition. Furthermore, some figures and tables needed to be updated to make the book more comprehensive.

Tertiary Education for the Knowledge Society provides a thorough international investigation of tertiary education policy across its many facets – governance, funding, quality assurance, equity, research and innovation, academic career, links to the labour market and internationalisation.

This book assesses the interconnectedness of democracy and economic development. It concentrates on how to conceptualize and to measure democracy and quality of democracy in global comparison. The author makes the argument that a quality-of-democracy understanding based on sustainable development relates crucially with economic growth, but more so with economic development. The empirical macro-model focuses on approximately over hundred countries (in a world model) and covers about a fourteen-year period of 2002-2015, identifying the following basic dimensions as being relevant for further analysis: freedom, equality, control, sustainable development, and self-organization (political self-organization). Readers will appreciate the global perspective the work offers.