For instructors who want to expose their students to the social, political, and historical context of the practice of public administration, this book provides a unique approach to the introductory PA course. The author's own text is skilfully interwoven with a collection of seminal readings and documents that illuminate the key issues of past and present for public service professionals in a democratic society. More than an overview of public administration, Public Administration and Society offers students a broad perspective on the American Founding Era, the relationship of citizens to government, and how the structure of government reflects societal values. The premise of the book is that understanding the societal context is important to the success of the practitioner and to the practitioner's role as a responsible agent of change in a democratic society. Introductory essays and readings offer students perspectives on five important thematic areas in public administration: the Founding-Era debate over the size and scope of government, the relationship of the community to the individual, public organizations and policy making, values and public administration, and the role of the public service practitioner in a democratic society. This new edition of features five new readings, and, based on input from adopters, an entirely new section on public policy making (Part IV: Public Organizations and Policy). The author's part-opening sections have all been extensively revised and updated.

Annotation Government documents--forms, brochures, letters, and policy papers--that are difficult to understand create problems both for the public they're intended to help and for government agencies. In this collection, researchers from five universities in the Netherlands survey recurring problems in government documents and offer possible solutions. The contributors are linguists, document designers, and other communication experts who have studied public documents both empirically and from a design point of view. Though the subject is Dutch documents, the text is in English, and the work may be of interest to those investigating government communication in other nations as well as those who produce similar documents in the private sector. Annotation c. Book News, Inc., Portland, OR (booknews.com).

PUBLIC ADMINISTRATION: CONCEPTS AND CASES offers a unique and highly regarded framework in which conceptual readings are paired with contemporary case studies that reflect real-world examples of administrative work, as well as new thinking and developments in the field. Case studies and examples cover topics such as the Columbia space shuttle disaster, the shootings at Columbine High School, and the war in Iraq making it easy to engage students in the readings. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Winner of the 2020 Outstanding Book Award Presented by the Public and Nonprofit Section of the National Academy of Management Winner of the 2019 Louis Brownlow Book Award from the National Academy of Public Administration Bureaucracy, confusing paperwork, and complex regulations—or what public policy scholars Pamela Herd and Donald Moynihan call administrative burdens—often introduce delay and frustration into our experiences with government agencies. Administrative burdens diminish the effectiveness of public programs and can even block individuals from fundamental rights like voting. In AdministrativeBurden, Herd and Moynihan document that the administrative burdens citizens regularly encounter in their interactions with the state are not simply unintended byproducts of governance, but the result of deliberate policy choices. Because burdens affect people’s perceptions of government and often perpetuate long-standing inequalities, understanding why administrative burdens exist and how they can be reduced is essential for maintaining a healthy public sector. Through in-depth case studies of federal programs and controversial legislation, the authors show that administrative burdens are the nuts-and-bolts of policy design. Regarding controversial issues such as voter enfranchisement or abortion rights, lawmakers often use administrative burdens to limit access to rights or services they oppose. For instance, legislators have implemented administrative burdens such as complicated registration requirements and strict voter-identification laws to suppress turnout of African American voters. Similarly, the right to an abortion is legally protected, but many states require women seeking abortions to comply with burdens such as mandatory waiting periods, ultrasounds, and scripted counseling. As Herd and Moynihan demonstrate, administrative burdens often disproportionately affect the disadvantaged who lack the resources to deal with the financial and psychological costs of navigating these obstacles. However, policymakers have sometimes reduced administrative burdens or shifted them away from citizens and onto the government. One example is Social Security, which early administrators of the program implemented in the 1930s with the goal of minimizing burdens for beneficiaries. As a result, the take-up rate is about 100 percent because the Social Security Administration keeps track of peoples’ earnings for them, automatically calculates benefits and eligibility, and simply requires an easy online enrollment or visiting one of 1,200 field offices. Making more programs and public services operate this efficiently, the authors argue, requires adoption of a nonpartisan, evidence-based metric for determining when and how to institute administrative burdens, with a bias toward reducing them. By ensuring that the public’s interaction with government is no more onerous than it need be, policymakers and administrators can reduce inequality, boost civic engagement, and build an efficient state that works for all citizens.

A timely new perspective on the impact of populism on the relationship between democracy and public administration.

Global Dimensions of Public Administration is a comprehensive, interdisciplinary approach that draws on knowledge sources across the social sciences. It provides a global, historical, and theoretical examination of the management and governance of the modern state with an emphasis on the structure, function, policies and reforms of over 30 countries. Readers will gain an understanding of the relationship between structure (territory, bureaucracy, political system) and function (policy and reforms) of government in its political and societal contexts. The authors' comparative approach features rich examples of how policy is culture-dependent and how the principles of modern bureaucracy are filtered to fit a nation's needs and expectations. Each chapter ends with comparative conclusions. Mid-career public sector professionals in executive education programs will better-understand the role and position of government in the contemporary world, not only in democratic societies, but also in less democratic environments.