Personalized and adaptive systems employ user models to adapt content, services, interaction or navigation to individual users’ needs. User models can be inferred from implicitly observed information, such as the user’s interaction history or current location, or from explicitly entered information, such as user profile data or ratings. Applications of personalization include item recommendation, location-based services, learning assistance and the tailored selection of interaction modalities. With the transition from desktop computers to mobile devices and ubiquitous environments, the need for adapting to changing contexts is even more important. However, this also poses new challenges concerning privacy issues, user control, transparency, and explainability. In addition, user experience and other human factors are becoming increasingly important. This book describes foundations of user modeling, discusses user interaction as a basis for adaptivity, and showcases several personalization approaches in a variety of domains, including music recommendation, tourism, and accessible user interfaces.

Personalization is ubiquitous from search engines to online-shopping websites helping us find content more efficiently and this book focuses on the key developments that are shaping our daily online experiences. With advances in the detection of end users’ emotions, personality, sentiment and social signals, researchers and practitioners now have the tools to build a new generation of personalized systems that will really understand the user’s state and deliver the right content. With leading experts from a vast array of domains from user modeling, mobile sensing and information retrieval to artificial intelligence, human-computer interaction (HCI) social computing and psychology, a broad spectrum of topics are covered. From discussing psychological theoretical models and exploring state-of-the-art methods for acquiring emotions and personality in an unobtrusive way, as well as describing how these concepts can be used to improve various aspects of the personalization process and chapters that discuss evaluation and privacy issues. Emotions and Personality in Personalized Systems will help aid researchers and practitioners develop and evaluate user-centric personalization systems that take into account the factors that have a tremendous impact on our decision-making – emotions and personality.

Defines the psychology of human-computer interaction, showing how to span the gap between science & application. Studies the behavior of users in interacting with computer systems.

This accessible textbook gives students in psychology and computer science a comprehensive understanding of the human-computer interface.

This text provides an overview of the fundamental aspects of cognitive psychology which introduce the reader to the theoretical and empirical findings about human memory, learning, knowledge representation and skill acquisition. The coverage of these topics in the early chapters is related to HCI by providing examples and illustrations of user interface designs. The book then considers the range of models that have been developed in HCI, giving examples of where these models have been used and discussing the strengths and weaknesses of the various approaches.

Nowadays, mental models are seen as crucial in systems design. Research is driven by the assumption that a better insight into a user's cognitive processes when using a system will improve design methods and provide friendly and efficient interfaces. The papers in this volume explore three fundamental issues: understanding the complexity of the intended worksystem, describing it by models and finally building the required powerful and usable system. The papers are an edited selection of those presented at the 8th interdisciplinary workshop on Mental Models and HCI, held in Austria in June 1989. They concentrate primarily on design issues, their theoretical background and the application of the concept of Human-Computer Interaction (HCI). Nevertheless, there are also contributions on theoretical topics and methodological questions.