In this captivating companion to Deming's Journey to Profound Knowledge, authors John Willis and Derek Lewis share the untold stories and fascinating details that didn't make it into the original book. Profound Stories takes readers on a deeper dive into the life and times of W. Edwards Deming, offering rare insights and anecdotes that further illuminate the legendary figure's journey to developing his influential System of Profound Knowledge. From Deming's humble origins to his wartime efforts and his pivotal role in Japan's post-war economic miracle, Willis and Lewis leave no stone unturned. Readers will discover the intriguing history behind key concepts like the PDSA Cycle and the Red Bead Game, as well as Deming's connections to other notable figures like Claude Shannon and Vannevar Bush. Profound Stories and Deming's Journey to Profound Knowledge explores the far-reaching impact of Deming's ideas, from the US Census to the American automotive industry to NASA's Apollo program. Willis and Lewis masterfully weave together historical context and personal accounts, creating a rich tapestry that brings Deming's story to life in vivid detail. Whether you're a devoted Deming follower or simply curious about the man behind the philosophy, this engaging and enlightening collection of stories offers a fresh perspective on Deming's life and legacy, revealing the profound impact of his ideas on the world we live in today.

From the birth of modern industry, to winning WWII, to Japan’s Economic Miracle, W. Edwards Deming helped shape some of the most profound moments in modern history. Deming, an American engineer and statistician, is widely recognized for his contributions to the field of quality management. But his teachings go beyond quality management; they influence not only how we work today, but also how we can continue to succeed into the future. Part business history, part biography, part journey into deep business sense, author John Willis captures the full picture of Deming’s life and influence. Most importantly, it reveals the experiences that led to Deming’s greatest discovery: the System of Profound Knowledge, a collection of fundamental truths that show how any system or process can be transformed into something greater. From the real-life Rosie the Riveter to a hacker writing US cybersecurity law, Deming’s ingenuity and system of thinking changed how we think in the modern world. This book shows how we can take that influence and continue to apply it our own future.

The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management. Now reissued for the managers and leaders of today! Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely transformational way to lead and manage people, processes, and resources. According to Deming, American company management’s failure to plan for the future brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to: • Stay in business • Protect investment • Ensure future dividends • Provide more jobs through improved product and service In simple, direct language, Deming explains the principles of management transformation and how to apply them. This edition includes a foreword by Deming’s grandson, Kevin Edwards Cahill, and Kelly Allan, business consultant and Deming expert.

***Over a half-million sold! And available now, the Wall Street Journal Bestselling sequel The Unicorn Project*** “Every person involved in a failed IT project should be forced to read this book.”—TIM O'REILLY, Founder & CEO of O'Reilly Media “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”—JIM WHITEHURST, President and CEO, Red Hat, Inc. Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution. In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook. Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again. “This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions.”—JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook

Explains the Deming Management Method that was created by the man who helped Japan learn about product quality and business management.

Increase profitability, elevate work culture, and exceed productivity goals through DevOps practices. More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater―whether it's the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud. And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day. Following in the footsteps of The Phoenix Project, The DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace.