Professional Communications in the Public Sector

Professional Communications in the Public Sector
Title Professional Communications in the Public Sector PDF eBook
Author Ted Glenn
Publisher Canadian Scholars’ Press
Pages 312
Release 2014
Genre Business & Economics
ISBN 155130631X

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In this enterprising new text, Ted Glenn equips fledgling public sector communications professionals with the information they need to be successful in their new roles. Leveraging his years of experience in this growing field, Glenn discusses how to present policy goals to different audiences and tailor messages to their needs, write gripping speeches, and use digital media in a world where one ill-phrased tweet can sink a career. Chapters are enriched with activities that walk students through the many responsibilities of public service professionals and encourage them to think strategically in quickly evolving situations. Professional Communications in the Public Sector is indispensable reading for students of public administration, communications, policy studies, media studies, and advertising.

The Handbook of Public Sector Communication

The Handbook of Public Sector Communication
Title The Handbook of Public Sector Communication PDF eBook
Author Vilma Luoma-aho
Publisher John Wiley & Sons
Pages 517
Release 2020-03-24
Genre Language Arts & Disciplines
ISBN 111926314X

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A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.

Marketing Management and Communications in the Public Sector

Marketing Management and Communications in the Public Sector
Title Marketing Management and Communications in the Public Sector PDF eBook
Author Martial Pasquier
Publisher Routledge
Pages 273
Release 2012-03-12
Genre Business & Economics
ISBN 1136504591

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The fields of marketing and communication have become increasingly important for modern public administrations in recent years but the focus on these subjects has been geared mainly towards the generation of outputs, leaving somewhat behind the analysis and deeper reflections on the impact they make and their limitations. This book provides a thorough overview of the major concepts in marketing and communication which is done by utilizing an exclusive and decisive public-sector approach, with an unambiguous international outlook. The possibilities and limits of the application of marketing and communication, from strategic aspects to the more concrete questions of instruments and implementation, are discussed and if the realities of the public sector are the key to any understanding of marketing and communication, the international scene is the only possible ground to do this in. Aided by a multitude of pedagogical features, Marketing Management and Communications in the Public Sector is a key read for all students, practitioners and scholars working or studying in this field.

Exploring the Rhetoric of International Professional Communication

Exploring the Rhetoric of International Professional Communication
Title Exploring the Rhetoric of International Professional Communication PDF eBook
Author Carl Lovitt
Publisher Routledge
Pages 335
Release 2020-11-25
Genre Education
ISBN 1351844458

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Presents a collection of fourteen essays that responds to the need for a more rhetorical conception of professional communication as an international discipline. This book challenges the adequacy of relying on preconceived notions about the factors that determine discourse in international professional settings.

Strategic Communication

Strategic Communication
Title Strategic Communication PDF eBook
Author Jane Johnston
Publisher Routledge
Pages 339
Release 2020-09-28
Genre Business & Economics
ISBN 1000282368

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Communication and relationships sit at the centre of our hyper-connected lives, and their effective management is a strategic necessity for all organisations today. As the communication and public relations industries continue to grow globally, they offer a dynamic career for those with the right skills and knowledge. Jane Johnston and Leanne Glenny show how strategic communication and public relations plug into the social, economic and political world, creating crucial links between organisations and people. They explain how communication professionals build partnerships, motivate and engage stakeholders, manage content, media and planning, develop reputations, and troubleshoot crisis communication. Strategic Communication is a complete introduction to the fundamentals of communication and public relations for the next decade. It presents innovative and creative approaches to deliver 100 tools and tactics, over 30 theories and models, and three levels of strategy that underpin successful communication. The authors include examples from around the world, from private sector, public sector and not for profit organisations.

The Handbook of Public Sector Communication

The Handbook of Public Sector Communication
Title The Handbook of Public Sector Communication PDF eBook
Author Vilma Luoma-aho
Publisher John Wiley & Sons
Pages 665
Release 2020-02-07
Genre Language Arts & Disciplines
ISBN 1119263174

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A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.

The Routledge Handbook of Policy Tools

The Routledge Handbook of Policy Tools
Title The Routledge Handbook of Policy Tools PDF eBook
Author Michael Howlett
Publisher Taylor & Francis
Pages 827
Release 2022-08-10
Genre Political Science
ISBN 1000622894

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This handbook provides a unique, systematic and comprehensive overview from leading experts in the field of the policy-making tools deployed at all the phases of the policy process. It covers the fundamentals of both new and established policy tools – from regulation and public enterprises to subsidies and information campaigns, as well as new tools, such as social impact investing, nudges, crowdsourcing, co-production and new digital governance and data analysis techniques. The book consists of nine sections with five corresponding to the major research emphases of studies on policy tools across the stages of the policy cycle (agenda-setting, formulation, decision-making, implementation and evaluation). These are accompanied by overviews of key research and concepts, a discussion of how different kinds of tools can be usefully combined in simple or complex policy portfolios or mixes, and a concluding section on future research directions. Consolidating the state of knowledge and uniting classic foundational material with recent advancements in theory and practice in one location, the handbook is a defining volume in this field. The Routledge Handbook of Policy Tools is essential reading and an authoritative reference for scholars, students, researchers and practitioners of public policy, public administration, and public management, as well as those interested in comparative politics and government, public organizations and the use of policy tools and instruments in individual policy areas from climate change to public health.