The objectives are (a) to clarify the meaning of organizational productivity as it applies to Air Force organizations, (b) to describe and critique productivity measurement methods, (c) to describe a procedure for generating measures of productivity in Air Force organizations, and (d) to summarize research which evaluates productivity enhancement methods. The report has seven chapters and an appendix. Chapter I is an introduction. Chapter II reviews various definitions of productivity and contrasts them with two related concepts-quality of working life and organizational effectiveness. Chapter III reviews the definition of productivity as it relates specifically to the Air Force. Chapter IV provides a taxonomy and critique of measures of efficiency, effectiveness, and combined methods that integrate efficiency and effectiveness measures into a comprehensive measurement strategy. Chapter V draws conclusions from the review and implications for Air Force productivity measurement methods. Chapter VI describes a method for generating productivity criteria for Air Force organizations and Chapter VII describes a field demonstration of the methodology. Since the ultimate purpose of measuring productivity is to make improvements, the Appendix highlights the major findings of the literature on productivity enhancement. (Author).

This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed information on how to implement this one in organizations. This book will be of interest to behavioral science researchers and professionals who wish to learn more about the practical methods of measuring and improving organizational productivity.

Improving organizational productivity is an important current and future issue. The improvement can be effected by changing technology, or by changing the way in which people work. The concern of this work is how to structure work so that people can and will want to maximize their productivity using a special approach to measurement and improvement of organizational productivity defined by the author - ProMES (Productivity Measurement and Enchancement System). ProMES is a way of motivating people to maximize their productivity. This book describes a series of cases where ProMES was applied to improve productivity in service and manufacturing organizations in a variety of different organizations in different countries. Results indicate very large increases in productivity, much larger than those typically found. Lessons learned from these cases for future productivity improvement efforts are summarized.