Effective work practices and good employee relations are a real necessity of nowadays organizations, as they can help to reduce absenteeism, turnover, organizational costs, conducting to high levels of commitment, effectiveness, performance as well as productivity. Addressing these questions, this book focuses on the implications of changes in productivity and organizational management, exploring models, tools and processes.

Effective work practices and good employee relations are a real necessity of nowadays organizations, as they can help to reduce absenteeism, turnover, organizational costs, conducting to high levels of commitment, effectiveness, performance as well as productivity. Addressing these questions, this book focuses on the implications of changes in productivity and organizational management, exploring models, tools and processes.

"This book provides a road map for establishing a high-performance culture and developing a pipeline of talent. This should be basic reading for all new managers." --Charles G. Tharp, executive vice president, HR Policy Association "Gerry Kraines is truly a global thought leader in the space of change management and aligning strategy." --Denis Turcotte, managing partner and COO, Private Equity Group, Brookfield Asset Management, Inc. Management Productivity Multipliers is your guide to being a better leader and to forging a stronger future in business. In his work consulting to major corporations for more than thirty years, Gerald Kraines consistently hears that 60-70 percent of business organizations' potential effectiveness goes unrealized. He shares how to engage, align, and develop employees in order to leverage and encourage optimal performance and long-lasting results. Filled with useful anecdotes and lively case studies, this book will help you increase your wisdom about colleagues, direct reports, and others, as well as yourself: Develop powerful, yet straightforward strategies for leading people more effectively Establish accountability leadership at every level of the organization that adds value Define and implement managerial practices that will fully use people's potential Drive organizational change and create a culture of adaptive readiness Eliminate managerial abdication, bad hierarchy, and accountability gone awry in any organization. Business leaders who follow the principles in this book can multiply their chance of success and win back unrealized potential. Accountability, leadership, organizational alignment, and human resource systems are the building blocks for creating productive organizations. Kraines shares clear examples on how to get each of them right and properly integrated into a cohesive whole.

Managing Your Scarcest Resources Business leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization--resources that are too often squandered. There's plenty of advice about how to manage them, but most of it focuses on individual actions. What's really needed are organizational solutions that can unleash a company's full productive power and enable it to outpace competitors. Building off of the popular Harvard Business Review article "Your Scarcest Resource," Michael Mankins and Eric Garton, Bain & Company experts in organizational design and effectiveness, present new research into how you can liberate people's time, talent, and energy and unleash your organization's productive power. They identify the specific causes of organizational drag--the collection of institutional factors that slow things down, decrease output, and drain people's energy--and then offer a pragmatic framework for how managers can overcome it. With practical advice for using the framework and in-depth examples of how the best companies manage their people's time, talent, and energy with as much discipline as they do their financial capital, this book shows managers how to create a virtuous circle of high performance.

Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific changes for elevating performance to the best practice services level providing high quality service at low cost and most important, it guides the improvement process.

This comprehensive book describes how proactive behavior, driven by a proactive personality, contributes to individual and organizational productivity. A consolidation of available research on the nature of proactivity in the workplace, this book explo