" TRB's Airport Cooperative Research Program (ACRP) Report 87: Procuring and Managing Professional Services for Airports provides guidance for procuring and managing professional services at airports for use by airport owners and operators. For the purposes of this report, professional services include planning, environmental, architectural and engineering, information technology, financial, legal, and other key professional services provided to airports. The report covers the procurement process, including scoping, pre-selection process, selection criteria, evaluation, and contract negotiations, and processes for managing professional services contracts. " -- Publisher's description.

TRB's Airport Cooperative Research Program (ACRP) Report 33: Guidebook for Developing and Managing Airport Contracts is a guidebook of best practices for developing, soliciting, and managing airport agreements and contracts for use by a variety of airports. The agreements referenced in this guidebook range from airline-related agreements to communication and utility service as well as common-use, ground transportation, and concessions agreements for a variety of passenger services. An accompanying CD-ROM provides sample agreements in each of these areas. The CD-ROM included as part of ACRP Report 33 is also available for download from TRB's website as an ISO image. Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided.

Spanning everything from legal firms and architects to fundraisersand dentists, the professional services industry continues toexperience spectacular growth yet remains largely undocumented inbusiness literature. Until now. The Professional Services Firm Bible is a sophisticatedand comprehensive guide to running a highly productive professionalservices organization. Top consultants John Baschab and Jon Piotprovide specific and sharply defined policies, practices and toolsfor each important aspect of managing the professional servicesfirm, allowing you to assess current operations and develop astep-by-step plan for realising measurable productivityimprovements. Further, the book will help you improve financialperformance by managing costs, getting the most from externalvendors and improving revenues. The Professional Services Firm Bible is full of bestpractices, proven advice and practical techniques and includes aCD-ROM with customizable tools every professional services firm canuse to achieve improvements. Please visit www.iig1.com andwww.impactinsights.comfor more information on the book and top consultants John Baschaband Jon Piot.

This report is a guidebook to help airports understand renewable energy opportunities. The report includes instructions and tools to evaluate proposed renewable energy projects and their alternatives so that an informed decision that maximizes financial, self-sustainability, environmental, and social benefits can be reached. The report lays out what a business case is, why renewable energy is important, and what a business case for renewable energy looks like. It describes the importance of identifying the project objective and understanding how renewable energy might fit into an airport’s vision. A decision-making matrix is included that contains criteria used to evaluate a renewable energy project with a system for weighting each factor based on an airport’s particular objectives. The report presents a business case in the context of an airport’s typical master planning and capital improvement planning processes including engagement of key stakeholders. The report provides a model business case that evaluates a solar photovoltaic facility, a fossil fuel generator, and a fuel cell as options for providing on-site electricity generation to improve an airport’s energy stability and resiliency. It also includes examples of renewable energy business cases from both aviation and non-aviation organizations to highlight lessons learned. A sample request for proposals and a sample power purchase agreement are provided for project implementation. A CD-ROM (CRP-CD-177) provides supplemental information.

Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'

"Provides guidance to those in the airport community who have responsibility for, and stake in, developing, financing, managing, and overseeing an airport capital plan and the individual projects included in it. The handbook provides clear guidance on who should perform each task in the collaborative planning process. It also defines and describes the different ways in which we communicate to ensure effective exchange between internal and external stakeholders"--