Successfully responding to modern cybersecurity threats requires a well-planned, organized, and tested incident management program based on a formal incident management framework. It must be comprised of technical and non-technical requirements and planning for all aspects of people, process, and technology. This includes evolving considerations specific to the customer environment, threat landscape, regulatory requirements, and security controls. Only through a highly adaptive, iterative, informed, and continuously evolving full-lifecycle incident management program can responders and the companies they support be successful in combatting cyber threats. This book is the first in a series of volumes that explains in detail the full-lifecycle cybersecurity incident management program. It has been developed over two decades of security and response experience and honed across thousands of customer environments, incidents, and program development projects. It accommodates all regulatory and security requirements and is effective against all known and newly evolving cyber threats.

This course is a 12-hour course designed to give the participant an understanding of the concepts of incident comand as they apply to initial response incidents and the ability to relate fire behavior, pre-incident information, fire flow, and proper communications to effective incident command.

In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield