Real risk management is predicated on the eventuality of human erraticism and therefore necessitates the design of resilient systems, such as control measures, policies, procedures, processes, rules, checklists, and protocols, to protect organizations against unpredictability. However, these systems aren’t enough to prevent tragedies, they must be paired with an organizational culture that drives employee understanding, adherence, questioning, and enforcement of these systems. Success is conditioned on this interdependent relationship, meaning employees do the right thing, the right way every time, as they unequivocally support the underlying rationale of their organizational systems, mission, and purpose. This dynamic, inculcated way of thinking is intrinsic to high-reliability organizations and should be the aspiration of all executives, managers, and supervisors. Authors Gordon Graham and Paul Fuller impart a wide range of practical information on resilient systems- as these thoughtfully designed protocols, kept up-to-date and properly implemented, serve to minimize organizational risk in the water and wastewater industry. Features: Offers guidance for organizations to maximize service, enhance safety, and minimize liability. Presents fundamental background on risk, systems, risk management, as well as factors leading to industrial tragedies and how to avoid or mitigate them. Includes practical examples to demonstrate the necessary steps to transform a water facility into a highly reliable and safe organization. Centering on organizational risk management, Practitioner’s Handbook of Risk Management for Water & Wastewater Systems provides the investigative tools for risk assessments and risk/frequency matrixes to effectively recognize and prioritize the thousands of risks facing professionals working in the water and wastewater industry today.

"Real risk management is predicated on the eventuality of human erraticism and therefore necessitates the design of resilient systems, such as control measures, policies, procedures, processes, rules, checklists, and protocols, to protect organizations against unpredictability. However, these systems aren't enough to prevent tragedies, they must be paired with an organizational culture that drives employee understanding, adherence, questioning, and enforcement of these systems. Success is conditioned on this interdependent relationship, meaning employees do the right thing, the right way every time, as they unequivocally support the underlying rationale of their organizational systems, mission, and purpose. This dynamic, inculcated way of thinking is intrinsic to high-reliability organizations and should be the aspiration of all executives, managers, and supervisors. Authors Gordon Graham and Paul Fuller impart a wide range of practical information on resilient systems- as these thoughtfully designed protocols, kept up-to-date and properly implemented, serve to minimize organizational risk in the water and wastewater industry. Features: Offers guidance for organizations to maximize service, enhance safety, and minimize liability. Presents fundamental background on risk, systems, risk management, as well as factors leading to industrial tragedies and how to avoid or mitigate them. Includes practical examples to demonstrate the necessary steps to transform a water facility into a highly reliable and safe organization. Centering on organizational risk management, Practitioner's Handbook of Risk Management for Water & Wastewater Systems provides the investigative tools for risk assessments and risk/frequency matrixes to effectively recognize and prioritize the thousands of risks facing professionals working in the water and wastewater industry today"--

This book serves as a technical yet practical risk management manual for professionals working with water and wastewater organizations. It provides readers with a functional comprehension of water and wastewater operations as well as a broad understanding of industry derivations and various stakeholder interconnectivity. This knowledge is imperative, as most administrative professionals are proficient in their respective areas of expertise but sometimes lack fluency on the broader technical aspects of their organization’s purpose, operations, and externalities. It also examines risk management best practices and provides an actionable review of doing the right thing, the right way, every time through a combination of core risk management principles. These include enterprise, strategic, operational, and reputational risk management, as well as risk assessments, risk/frequency matrixes, checklists, rules, and decision-making processes. Finally, the book addresses the importance of risk transfer through insurance policies and provides best practices for the prudent selection of these policies across different scenarios. Features: Provides an understanding of water and wastewater technical operations to properly implement sound risk management and insurance programs. Emphasizes the importance of building well-designed, resilient systems, such as policies, processes, procedures, protocol, rules, and checklists that are up to date and fully implemented across a business. Offers a detailed look into insurance policy terms and conditions and includes practical checklists to assist readers in structuring and negotiating their own policies. Handbook of Risk and Insurance Strategies for Certified Public Risk Officers and Other Water Professionals combines practical knowledge of technical water/wastewater operations along with the core subjects of risk management and insurance for practicing and aspiring professionals charged with handling these vital tasks for their organizations. Readers will also gain invaluable perspective and knowledge on best-in-class risk management and insurance practices in the water and wastewater industries.

Water risks and security are a major global hazard in the 21st century and it is essential that water professionals have a solid grounding in the principles of preventative risk management. This second edition of the key textbook, Risk Management for Water and Wastewater Utilities, extends beyond first principles and examines the practicalities of resilience and vulnerability assessment, strategic risk appraisal and the interconnectedness of water utility risks in a networked infrastructure. It provides an up-dated overview of tools and techniques for risk management in the context of the heightened expectations for sound risk governance that are being made of all water and wastewater utilities. Risk Management for Water and Wastewater Utilities provides a valuable starting point for newly appointed risk managers in the utility sector and offers MSc level self-paced study with self-assessment questions and abbreviated answers, key learning points, case studies and worked examples.

This book presents the basic principles for evaluating water quality and treatment plant performance in a clear, innovative and didactic way, using a combined approach that involves the interpretation of monitoring data associated with (i) the basic processes that take place in water bodies and in water and wastewater treatment plants and (ii) data management and statistical calculations to allow a deep interpretation of the data. This book is problem-oriented and works from practice to theory, covering most of the information you will need, such as (a) obtaining flow data and working with the concept of loading, (b) organizing sampling programmes and measurements, (c) connecting laboratory analysis to data management, (e) using numerical and graphical methods for describing monitoring data (descriptive statistics), (f) understanding and reporting removal efficiencies, (g) recognizing symmetry and asymmetry in monitoring data (normal and log-normal distributions), (h) evaluating compliance with targets and regulatory standards for effluents and water bodies, (i) making comparisons with the monitoring data (tests of hypothesis), (j) understanding the relationship between monitoring variables (correlation and regression analysis), (k) making water and mass balances, (l) understanding the different loading rates applied to treatment units, (m) learning the principles of reaction kinetics and reactor hydraulics and (n) performing calibration and verification of models. The major concepts are illustrated by 92 fully worked-out examples, which are supported by 75 freely-downloadable Excel spreadsheets. Each chapter concludes with a checklist for your report. If you are a student, researcher or practitioner planning to use or already using treatment plant and water quality monitoring data, then this book is for you! 75 Excel spreadsheets are available to download.