A pragmatic approach to the field of auditing for automotive industry auditors. This book is also helpful to educate internal auditors and anyone who is involved with automotive production worldwide. The contents are to the international specification from Geneva, Switzerland IOS. The book is aimed for those personnel in the technical field. It is a step-by-step format with anecdotal references to actual occurrences from real experience in the auditing field.

This pocket guide is an essential resource for anyone in the automotive industry. It's designed to be used as a reference manual for conducting internal audits to ISO/TS 16949:2002 using a new process approach. The book will assist internal auditors with planning and performing process audits in order to become more effective as an auditor and satisfy top management, auditees, and external customers. It includes practical case studies, the bodies of knowledge for the ASQ CQIA and CQA certifications, a glossary of terms, and a list of acronyms. "When my former company arranged internal auditor training, I received this handbook. We were able to set up our programs and for the first two audits we maintained a very good score, as I remember no majors or minors. I have used and abused this book and am planning to order a replacement. I would not want to be without it in my field...it is an easy to use guide on the floor." A reader in New Bedford, MA

This book has been revised to coincide with the issue of the ISO 9001 Family of Standards by the same author. The intention is to improve the standard of auditing, especially audits carried out under the banner of the ISO 9001 standard. The ISO 9001 standard is quite capable of allowing organizations, certification bodies, and auditors to judge if an organization is capable of consistently providing product or service that meets the customer and applicable statutory and regulatory requirements. At the present time, however, there is no common understanding about what the ISO 9001 audit should achieve. The aim of this book is to explain what auditing is capable of achieving, in particular the method of carrying out audits. There is, however, a need to improve the understanding of the ISO 9000 Family of Standards, and to this end, appendix C contains the first five pages of that book. Auditing can be costly and time consuming, and for it to be effective, it needs to give tangible benefits. This book will enable organizations and other interested parties to judge if their auditing activities are effective and beneficial. It enables them to examine their approach to audits and compare them with the techniques used within this book.

Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processes with the primary purpose of conforming to the requirements of ISO 9001. In doing so, however, it is easy to lose sight of the primary intent of the standard: to continually improve the effectiveness of the quality management system (QMS) implemented at our organization. This book is intended to help managers, quality professionals, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2015 while adding significant, measurable value to the organization. The tools, techniques, and step-by-step guidelines provided in this book can also be used by those organizations that have a well-established internal audit process but are looking for easy ways to make that process more effective. The tools in the appendices of this book have also been provided on the enclosed CD to facilitate your customizing them to fit the specific needs of your organization.