"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety -- they're a crucial business skill. In fact, good manners are good business. This no-nonsense ""manners reference"" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more."

"Manners and Mischief is a cohesive, stimulating volume. Reading these essays and the editors' enlightening introduction was a joy: I learned a great deal, smiled and laughed with uncommon regularity, and marveled at the quality of this remarkable collection." -William M. Tsutsui, author of Godzilla on My Mind "This book is full of fascinating insights. Well-written and often witty, it captures a detailed snapshot of Japanese society in the early 21st century. I would say this is the most insightful book on modern Japan I have read in years." -Liza Dalby, anthropologist and novelist

From breaking the ice at a business seminar to hosting a successful cocktail party, Power Shmoozing is packed with extremely useful techniques and real world information about how to talk to people, what to say, and how to keep in touch with them to cultivate productive long-term business relationships. For every business person who wants to move through the world with a lot more confidence.

Power Etiquette is a definitive guide for conducting business relationships today. Get up-to-date advice on what to say, what to write, how to eat, and what to tip. Dana May Casperson teaches how to blend high-touch manners with high-tech communications. This book is a valuable resource for everyone in business.

An “extremely funny” take on the decline of civility, from the #1 New York Times–bestselling author of How the Hell Did This Happen? (The Plain Dealer). In Modern Manners, cultural guru P. J. O’Rourke provides the essential accessory for the truly contemporary man or woman—a rulebook for living in a world without rules. Traditionally, good manners were a means of becoming as bland and invisible as everyone else, thus avoiding calling attention to one’s own awkwardness and stupidity. Today, with everyone wanting to appear special, stupidity is at a premium, and manners—as outrageous and bizarre as possible—are a wonderful way to distinguish ourselves, or at least have a fine time trying. This irreverent and hilarious guide to anti-etiquette offers pointed advice on topics from sex and entertaining to reading habits and death. With the most up-to-date forms of vulgarity, churlishness, and presumption, the latest fashions in discourtesy and barbarous display, O’Rourke is our guide to the art of incivility. “Modern Manners is O’Rourke doing what he has always done: making hilarious, insightful, often vicious fun of the world and all its inhabitants.” —People “A reader who rushes through [Modern Manners] from cover to cover—like I did—will feel like a child who has gorged on chocolate cake: happy, but a bit disappointed that it’s all gone. The reason O’Rourke’s book is so successful, however, is not just his great sense of humor. O’Rourke’s writing has a cutting edge behind it, which makes a reader’s laughter just a bit thought-provoking, and just a bit rueful . . . Very funny.” —Chicago Tribune

Meet the personification of todays new etiquette, Mr. Social Grace weekly advice columnist in print, radio and online as he reveals the basics of good manners for everyday urban life. He offers a new interpretation of good manners that can serve as a powerful tool to help twenty-first century people get along better. Presented in answers to real-life quandaries is Social Graces philosophy of etiquette.