Acquaints users with typical problems unrelated to design and construction processes that might arise when planning or engaging in seismic rehab. projects and programs. Alerts readers to the difficulties inherent in implementing seismic rehab. recommendations. Emphasizes 2 basic user-oriented concepts. The first is a process that outlines a set of decision points so the user can determine whether seismic rehab. efforts are needed &, if so, their potential scope. The 2nd offers a simple "escalation ladder" to help users understand the degree of conflict inherent in and the implications of choosing what, if any, seismic rehab. strategies to follow.