PROVEN STRATEGIES FOR APPLYING PROGRAM MANAGEMENT TECHNIQUES TO PUBLIC SECTOR PERFORMANCE MANAGEMENT Government Program Management examines ongoing global reforms in public-sector program design and management and explains how to deliver public-sector programs in response to these reforms. A new, generic program management model--essential for government executives, program managers, and legislative leaders--is presented. The new model addresses various dysfunctional forces, many of them global in scale, that inhibit public programs from achieving their intended benefits and outcomes. This in-depth resource discusses broad reforms that fundamentally alter government agency structure, performance reporting and budgeting, composition, and roles and functions. The book also looks at targeted reforms affecting individual programs, covering concept, planning, design, delivery, cost control, and performance reporting. Best practices from both the public and private sectors are covered in this pioneering guide. Government Program Management covers: Forces for change in government program management: impacts of the new public management theory Problems and issues in public program performance and benefits management Agency performance and program management developments in the United States Applying the industry standard for program management according to the Project Management Institute to public agencies and programs The program management office in the public sector Government workforce changes and implications for program management Public program leadership developments Global models and benchmarks for program management: new public management concepts Models for future programs Case study: a national digital health information system in the United States The special problem of networked and intergovernmental programs Recommendations for changing public program management structure, systems, and processes in the United States beginning with the president

Here is a timely, insightful book that greatly increases the effectiveness of human service professionals and the organizations in which they function. Organization, Policy, and Practice in the Human Services is the first such text to bring together in a systematic fashion the concepts of organizational theory, policy, and practice in the human services. Offering a basic orientation to the structure and operations of social service organizations, Neugeboren addresses society’s need for the successful operation of these complex institutions in our highly organized society. He also calls for a re-examination of what is meant by “dependency” and postulates new methods of dealing with the social and personal problems confronting people in contemporary society. This book is indispensable for administrators, practitioners, and students. Practitioners gain instruction in “bureaucratic expertise,” enabling them to maximize opportunities, limit organizational constraints, reduce the likelihood of “burnout,’and otherwise become a “good bureaucrat” instead of an ineffective if well-intentioned one. Administrators will benefit from a model of organizational goals, practical guidelines for evaluating the effectiveness of an organizational structure, and methods for identifying and remedying the causes of organizational dysfunction. Neugeboren’s practical ideas make a significant contribution in preparing tomorrow’s social workers to deal more effectively with the world facing each of us. His theoretical insights are grounded in discussions of actual cases making them easy to apply to any human service organization.

Establish processes that ensure the success of your project managers - and increase the profitability of your products and services With The Handbook of Program Management, you'll obtain the skills to incorporate new technology and people into your processes while delivering improved products and services that continually outpace your competition. In light of the Project Management Institute's new certification program for program managers, (PgMPSM) it's crucial that you have the understanding and processes necessary to deliver projects on schedule, within target costs, and that meet customer expectations. Program and project management authority Dr. James Brown helps you create the necessary culture that will ensure the success of your project managers and teams by providing the “must have” insights you would only get from a trusted mentor, including: The price of delayed decision-making How calculated failure can drive organizational change Why your best people often make the biggest mistakes What the customer really needs to know (and not know) The essence of successful execution