You're belted into a middle seat with burly businessmen on either side. It's 92 degrees in the cabin and someone forgot to use deodorant. A baby screams. A kid kicks the back of your seat. After two hours you haven't even left the taxiway. Welcome to modern airline travel! In Plane Insanity, Elliott Hester delivers stories that could only come from someone who "rides tin" for a living-a flight attendant. You'll hear about: * the passenger from hell * a smuggled python * prostitutes working the lavatories * a riot in coach-class * a heist * the anatomy of a carryon bag * a malodorous couple * the Mile-High Club * and more! Fasten your seatbelts. After Plane Insanity, you'll never think of air travel the same way again.

Life in the Skies is a unique compendium of tips, advice, anecdotes and tales from the storied career of life-long pilot, Captain Lim Khoy Hing. Captain Lim provides insights into every aspect of air travel – informing passengers of all the hidden mysteries of airplane safety and regulations, enlightening those who wonder how someone trains and becomes an international airline pilot, and entertaining readers throughout with anecdotes, tales and jokes from his own personal experiences in the air. Complemented with more than 40 full-colour personal illustrations of the Captain, Life in the Skies will be a valuable and useful guide for air travellers and budding-pilots alike!

The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the needs of 21st Century passengers. The quality of services that airline customers expect and the propensity toward air rage needs to be understood. Undoubtedly, some passengers are prone to air rage by factors in no way related to customer service. However, a better understanding of the customer's perception of service and airlines' offerings is one way of addressing the air rage crisis, combating the contributing factors long before they conspire to provoke a damaging incidence. Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? The book addresses these key issues in five stages: 1.

'Femininity in Flight' considers flight attendants as cultural icons, looking at how attendants redeployed the 'glamourization' used to sell air travel to campaign for professional respect, higher wages, and women's rights.

In October 2002, Elliott Hester sold his car, abandoned his apartment, and took off alone on a trip around the world, during which he drifted to over fifty destinations. Elliott's tales about his travels range from the bizarre to the hilarious to the flat-out shocking. Travel with him as he: · Chases off transvestites in the South Pacific · Gets drunk on Estonian moonshine at the maker's eightieth birthday party · Impersonates Samuel L. Jackson at the 38th International Film Festival in the Czech Republic · Ponders the Finnish tradition of sprinting from steamy sauna to plunge into the frigid Baltic Sea—naked! · And much more. Only an around-the-world excursion could produce such outlandish, hair-raising, hysterical adventures. And only Elliott Hester could make such vivid observations and write such vibrant insights about life---and people---on the road.