This book is a useful resource for policy-makers and managers in mainstream and dedicated employment services, operated by governmental and non-governmental organizations. It examines the strategies which an effective placement service can adopt and the key components which it should include, as well as the alliances which it needs to develop with other agencies to ensure that it can work effectively.

All businesses have needs. People with disabilities have the skills and desire to work. As employment specialists work to match employers with job seekers, they need to do more than understand the job seeker's personal and professional goals--they also need to know exactly what the employers are looking for. That's what Working Relationships is about: securing satisfying jobs for people with disabilities by fostering partnerships between employment specialists and businesses. A must-read for all employment service providers and for anyone interested in employment of people with disabilities, this book helps readers understand the theoretical framework for improving career development practices through relationship building understand what employers want and expect from employment service providers learn about the building blocks of strong partnerships with employers: beliefs and values, communication skills, multicultural competence, ethics, and self-efficacy find practical guidelines for getting to know both job seekers and employers, marketing proactively to businesses, matching job seeker characteristics with employer needs, and using the tenets of quality customer service when working with employers consider the possibility of non-traditional employment through customized job consultation discover strategies for improving job retention and promoting career advancement for people with disabilities explore specific ways to make employment service programs more customer-oriented, convenient, and understandable to employers Filled with helpful case studies and examples, this valuable resource will help employment specialists develop strong, respectful partnerships with businesses--partnerships that will lead to rewarding careers for people with disabilities.

This guide provides an overview of the approaches and strategies to improve job opportunities for disabled jobseekers. It is intended for vocational guidance and placement personnel in mainstream and specialist employment services in governmental and non-governmental organizations. It is a useful resource for personnel experienced in providing such services to disabled people and for those new to the task as well as policy-makers in labour administration.

This guide aims to help trainers help people with disabilities get hired by teaching job-seeking skills. This manual is designed for job placement or employment officers, social workers, staff who work at organisations of and for people with disabilities and others who want to provide job-seeking skills training and workshop. The purpose of the job-seekers' workshop is to assist people with disabilities in finding and keeping employment in the formal sector and addresses the unique barriers that disabled people often face when seeking jobs. The companion Getting hired: A guide for job-seekers with disabilities can be used along with this manual.