* Examines the multiple meanings of quality across a variety of settings, as well as across and between various stakeholder groups * Defines and applies theoretical frameworks and research models from a cross-disciplinary perspective * Provides international perspective through case studies, extensive references, and web resources

The glossary grew out of the need to have a standardized system for the cataloguing of glass artifacts from sites excavated by Parks Canada. It presents information on the general aspects of glass artifacts, such as their colour, condition, and manufacturing techniques. It provides guidance on terminology, measurements to take, and attributes to describe.