MySearchLab provides students with a complete understanding of the research process so they can complete research projects confidently and efficiently. Students and instructors with an internet connection can visit www.MySearchLab.com and receive immediate access to thousands of full articles from the EBSCO ContentSelect database. In addition, MySearchLab offers extensive content on the research process itself—including tips on how to navigate and maximize time in the campus library, a step-by-step guide on writing a research paper, and instructions on how to finish an academic assignment with endnotes and bibliography.­ The latest edition of this highly praised book retains the characteristics that have made it a success: an accessible writing style, and an abundance of practical exercises and real life case studies. With an increased inclusion of research findings, this updated text continues to elucidate policy issues and professional practice in personnel administration at every level of government-state, local, and federal. For those interested in public personnel management and human resource administration.

Includes coverage of issues relating to every level of government (federal, state, and local agencies) as well as in nonprofit organizations Examines the latest management theories (such as employee engagement and motivation) and current issues including disability and LGBT inclusivity, privatization, merit systems, and family and medical leave The discussion is rooted in public policy issues, providing students with a better understanding of the actors involved and the broader context of personnel administration The focus on the human resource issues is important to the work of all managers--not just personnel specialists Abundant pedagogical tools, including learning objectives, summaries, and discussion questions, guide student understanding and foster critical thinking Exercises and case studies throughout the book can be assigned for individual or group work, helping students apply public personnel management concepts to real world situations.

The long-awaited new edition of this highly praised text includes full coverage of policy issues and professional practice in nonprofit organizations, as well as at federal, state, and local levels of government. Retaining its accessible writing style, this sixth edition: examines the latest management theories (such as employee engagement and motivation) and current issues including disability, privatization, merit systems, and family and medical leave; roots the discussion in public policy issues, providing students with a better understanding of the actors involved and the broader context of personnel administration; provides abundant pedagogical tools, including learning objectives, summaries, and discussion questions, to guide student understanding and foster critical thinking; includes exercises and case studies throughout the book for individual or group work, helping students apply public personnel management concepts to real world situations. In addition to full coverage of the increasingly important role of personnel management in nonprofit organizations, this new edition has been thoroughly updated to include timely material on the effects of the 2008 global recession, public service contracting, public sector unions, security concerns, performance measurement, remote management, management of volunteers, the challenges and opportunities of developing an organizational culture, and lessons from the experiences of countries around the world. This is a textbook that is ideally suited to prepare students to manage people, effectively, whether in government, nonprofit organizations, NGOs, or in the private sector.

Nonprofit organizations need smart, informed managers. This comprehensive introductory textbook aims to expose students to the range of responsibilities expected from modern nonprofit organizations and their boards, executive management, frontline staff, and community volunteers. Section 1 focuses on the characteristics of a nonprofit organization, with an explanation of the specific attributes of both charitable and member-serving nonprofits. It considers the historical development of the nonprofit sector as a whole and of the human services subsector in particular, culminating with a review of the political and economic climate in which nonprofits operate. Section 2 considers theories of leadership. The multiple roles of the nonprofit professional leader are delineated, to recognize that the same person may serve as manager and administrator, motivated by different priorities when functioning in each capacity. Ethical issues are also considered, along with the theoretical and practical aspects of decision-making, and the relationship between organizational culture and organizational change. Sections 3 and 4 address the specific skills of the nonprofit leader involved in securing material resources and managing human resources, respectively. The book concludes with a focus on the role of volunteers and the need for organizations to provide them good experiences if they want volunteers to keep coming back. Featuring an extended case study, this book is a useful guide for students and professionals new to the workplace on topics such as successfully managing change, strengthening programs, nurturing a dynamic board of directors, diversifying revenues, and building a strong, committed staff and volunteer corps.

Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.

HUMAN RESOURCES MANAGEMENT, also known as HRM or simply HR, is the process of hiring and developing employees so that they become valuable members of the employer's organization. Any company, large or small, depends upon its employees for success. Human resources managers are the people in charge of ensuring that the right employees are recruited, hired, and trained. HR managers also serve as a vital link between an organization's management and its employees, often consulting with top executives on strategic planning. The responsibilities of human resources managers fall into three major areas: staffing, employee compensation and benefits, and defining work. Their main job is to coordinate an organization's workforce, from planning personnel needs to hiring and firing. Depending on the size of the organization, they may also establish workplace policies, serve as the go-to person for questions about benefits, settle disputes among staff, evaluate worker performance, negotiate contracts, handle employee relations, develop training programs, and oversee other human resources staff. In essence, the purpose of all of these tasks is the same: to maximize the success of an organization by optimizing the effectiveness of its employees. Many human resources positions require at least a bachelor's degree. A master's degree may be needed to secure a position as a specialist or to advance to a higher-level management position. It is also possible to get started with no college at all. Some entry-level jobs require only a high school diploma and a willingness to take on administrative duties as an assistant. There is no single pathway to a career in human resources. Indeed, HR professionals come from a variety of backgrounds. Some have worked their way up the corporate ladder from clerical positions into management. Others set out to become HR managers and launch their careers directly from college. Some have transitioned into HR from other fields, such as finance, law, or technology. One of the best aspects of this career is the wide variety of work settings. Wherever there are employees, there are HR professionals. That includes every industry, plus government agencies and nonprofit organizations. Wherever you choose to work, you can be sure that human resources management is a highly valued position. Business leaders understand that there is a higher risk of failure without a good HR manager to help attract and retain the best employees possible. In fact, HR managers are usually considered at the same level as executive officers, and are often included in major corporate decisions. HR professionals agree that this is very satisfying work. The pay is good, but that is just the beginning. The job market is growing, working conditions are excellent, and layoffs are nearly unheard of. Best of all, there is no stress. The work is interesting, challenging, and rewarding. Human resources is a good choice for a person who wants to help people be more productive and fulfilled during their time spent in the workplace. If you want the chance to lead and, are eager to take on management responsibilities, take a closer look at this career.

Nonprofit organizations are increasingly concerned with the need to demonstrate how social justice principles impact every aspect of their work. This isthe only textbook to explicitly integrate social justice principles into the management of a nonprofit organization. It provides students with theknowledge and skills required to integrate a social justice value system into their work as effective non-profit leaders. Using practical tips andillustrative case examples, the text explains the structure and processes of nonprofit organizations with a particular emphasis on social justice themes.The book is edited by an interdisciplinary team of prominent leaders in business, management, and social service, who together run the Fordham Center forNonprofit Leaders. They have assembled a group of expert authors who provide extensive coverage of the nonprofit leadership field. The book discusses the history of the development of nonprofit management up to the present day. It addresses legal and ethical considerations,organizational planning and staff management, finance, public relations, fundraising, public advocacy and volunteerism, program design and grantdevelopment, governance and board development, developing an international nonprofit, information technology, career development, and creating anonprofit/social entrepreneurship organization. Additional chapters address quality improvement, mentoring, and proposal writing, Included are plentifulcase studies and review questions in each chapter. The text is ideal for students and faculty in social service administration, human service leadership,social work management, public and community health, public administration, and health care administration and management. Key Features: Comprises the only nonprofit management text to integrate social justice themes Edited by an interdisciplinary group of authors representing the social service, social work, management, and nonprofit fields Includes illustrative case studies and review questions in each chapter Offers practical tips for integrating social justice agendas Provides PowerPoint presentations for instructors