The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead–and how she ultimately succeeded, not despite her many mistakes, but because of them. This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they’re mopping floors and scrubbing toilets. It’s the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead. Hadeed unintentionally launched Student Maid while attending college ten years ago. Since then, Student Maid has employed hundreds of students and is widely recognized for its industry-leading retention rate and its culture of trust and accountability. But Kristen and her company were no overnight sensa­tion. In fact, they were almost nothing at all. Along the way, Kristen got it wrong almost as often as she got it right. Giving out hugs instead of feed­back, fixing errors instead of enforcing accountability, and hosting parties instead of cultivating meaning­ful relationships were just a few of her many mistakes. But Kristen’s willingness to admit and learn from those mistakes helped her give her people the chance to learn from their own screwups too. Permission to Screw Up dismisses the idea that leaders and orga­nizations should try to be perfect. It encourages people of all ages to go for it and learn to lead by acting, rather than waiting or thinking. Through a brutally honest and often hilarious account of her own strug­gles, Kristen encourages us to embrace our failures and proves that we’ll be better leaders when we do.

Remember Not to Forget, was borne from the authors heartfelt desire to put into operation her spiritual gift of exhortation. Thirty-four scriptures in the King James Version Bible use a form of the word exhort; whereby, New Testament writers exhorted believers to live in ways pleasing to the Lord. The author introduces the reader to a collection of scripturally based exhortative messages. These brief messages are the canvas on which the author paints a compelling journey of practical application of biblical precepts and principles, placing the reader on a pathway vibrant with the promise of spiritual growth and blessings. Thought provoking and challenging, these exhortations provide spiritual equipment for everyone; for the curious seeker, for the babe in Christ, and for those who have been on their journey with the Lord for some time. Nestled within each message, the author provides a unique dimension of transparency by sharing profound and impactful passages taken from her personal journals. As you encounter these messages, you are destined to be engaged and inspired. You are destined to be exhorted.

Systems thinking is a powerful tool that helps school system leaders guide and sustain school improvement. Use this practical guide to implement systems thinking in your school system today The first section of this book is a concise description of systems thinking. The second section examines 48 key questions to guide leaders as they transform their school systems, including: - Do the board, superintendent and employees accept that 94% to 97% of the school system's problems are caused by the system? - Have your school system's staff members agreed upon the elements of powerful instruction? - Do all the employees know how their jobs contribute to the success of the system? - Is there a systemic, structured and measurable process for recruiting, interviewing and hiring employees in your district? Discover how to guide your school system in continuous improvement, data-driven decision making, strategic planning and more.

The Pleasures of Memory in Shakespeare's Sonnets uses Shakespeare's poetry as a case study for the mutually formative relationship between desire and recollection. Through a series of close readings that are both historically situated and informed by recent theory, it traces how the speaker of the poems strives for a more agential relationship to his own memory by treating recollection as a form of narrative. Drawing together insights from cognitive science, the early modern memory arts, and psychoanalysis, John S. Garrison connects the Sonnets to the larger Renaissance project of conceiving memory as a faculty to be developed and managed through self-discipline and rhetoric. In doing so, he reveals how early modern thought presaged many theories that have emerged in contemporary neuroscientific and psychoanalytic understandings of the self and its longing for pleasure. The Sonnets emerge as a collection that contemplates the affective dimensions and conceptual overlaps that bind anticipation to retrospection in the fraught pursuit of erotic pleasure. Indispensable for students and scholars working on Shakespeare's poetry, this study appeals also to a broader audience of readers interested in affect, memory, and sexuality studies. Shakespeare's most beloved sonnets are discussed, as well as less familiar ones, alongside contemporary adaptations of the poems. Garrison brings the Sonnets further into the present by comparing them with treatments of pleasure and memory by modern authors such as C.P. Cavafy, Toni Morrison, William Faulkner, and Michael Ondaatje.

Fire and Forget includes the title story from Redeployment by Phil Klay, 2014 National Book Award Winner in Fiction These stories aren't pretty and they aren't for the faint of heart. They are realistic, haunting and shocking. And they are all unforgettable. Television reports, movies, newspapers and blogs about the wars in Iraq and Afghanistan have offered images of the fighting there. But this collection offers voices—powerful voices, telling the kind of truth that only fiction can offer. What makes the collection so remarkable is that all of these stories are written by those who were there, or waited for them at home. The anthology, which features a Foreword by National Book Award winner Colum McCann, includes the best voices of the wars' generation: award-winning author Phil Klay's “Redeployment;” Brian Turner, whose poem “Hurt Locker” was the movie's inspiration; Colby Buzzell, whose book My War resonates with countless veterans; Siobhan Fallon, whose book You Know When the Men Are Gone echoes the joy and pain of the spouses left behind; Matt Gallagher, whose book Kaboom captures the hilarity and horror of the modern military experience; and ten others.

An unprecedented look at the lived experience of mental health in creative work, as told by writers, comedians and public figures We are full of worlds that can't be contained by a pill. This groundbreaking collection documents the state of mental health in Australia, foregrounding a wide range of voices with lived experience defining themselves beyond a diagnosis. Admissions showcases more than one hundred works: poems, essays, lyrics, fiction and illustrations from some of our leading writers, comedians and public figures challenging prescribed notions of illness, recovery, treatment and trauma while reclaiming language as an act of mad pride. Exploding with optimism and pain, encounters and descriptions, this is an unprecedented exploration of what is carried through life and writing. Contributors include: Sara M. Saleh, Grace Tame, Felicity Ward, Shastra Deo, Nat's What I Reckon, Helena Fox, Krissy Kneen, Christine Anu, Elizabeth Tan, Justin Heazlewood, Kristen Dunphy, Jennifer Wong, Fiona Wright, Amani Haydar, Omar Sakr, Sam Twyford-Moore, Ellen van Neerven, Ali Cobby Eckermann, Anna Spargo-Ryan, Eunice Andrada, Steven Oliver and many more.

"My dear lady, why don't you go home and sit still." So, in August 1914, the War Office dismissed Lady Hester Dunranald's offer to 'do her bit.' And if it hadn’t been for 14 year-old Harry Butler’s love of cars – and his desperation to ‘see action’ that made him lie about his age – at home she would have stayed. Instead, Harry drives Lady Hester’s private ambulance across the channel to Belgium, where he, Lady Hester and her two female companions rescue wounded as the beleaguered Belgian army strains to hold the German invaders. Once the British Army has again rejected Lady Hester's offer of help! When the Belgians open the sea dykes in a final desperate attempt to block the German advance, the ambulance crew is caught up in the ensuing chaos. Blundering behind the German lines, they evade death at the hands of marauding Uhlans, only to be mistaken for the inmates of a German Army brothel. Capture condemns them to be shot as spies in Ypres, where the Kaiser intends to celebrate the imminent final conquest of Belgium. John Bishops’s third novel shows the drift into a war no one wanted. Its initial, shocking reality is seen through the eyes of Harry, a 14-year-old boy who, caught up in the hysteria of the time, bluffs his way into seeing action ­– and sees far more than he bargained for. When even just surviving becomes a form of purgatory, Harry only has the desire to forget... Refuse to Forget is a novel that takes its characters into a cataclysmic war that will change their worlds forever.