Built on a foundation of nearly 1,200 references, Leadership and Management in Police Organizations is a highly readable text that shows how organizational theory and behavior can be applied to improve the operations, leadership, and management of law enforcement. Author Matthew J. Giblin emphasizes leadership and management as separate skills in successful police supervisors and executives, illustrating to students how the two skills combine to improve individual and organizational efficacy in policing. Readers will come away with a stronger understanding of why organizational decisions matter and the impact research can have on police departments.

Police performance appraisal is one of the most important components of law enforcement management affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals:

Since the complexity of police services does not lend itself to standardized performance measures, measurement techniques should be designed to inform more about what police do and how they affect their communities. This report reviews conventional police measurement practices and offers ways to improve the management value of performance information. Traditional performance measurement has emphasized the measurement of individual departments' effectiveness in preventing crime. This approach fails to consider the broad range of other police duties, citizens' expectations of police, and how police activities produce social change. Police can be evaluated in terms of efficiency, effectiveness, equity, and accountability, but citizens disagree about which of these performance criteria are the most important because community/police problems are too diverse. Instead of developing uniform, inflexible performance standards to apply globally to entire departments, evaluators should ask more detailed questions about common police processes and their results. Sketchy knowledge of how policing works now produces many hypotheses, but rarely standards worthy of emulation. Evaluators should develop better theories about police functions, obtain more reliable data, and control data collection costs with the aid of police managers so that measures inform departmental policymakers. Tables, diagrams, and 197 references are given. Appendixes include police services study data and a list of problem codes.

Police Organization & Management is a text & reference, which presents tested principles & procedures in the organization & management of the police enterprise. This classic work describes the basic tenets of organization theory & applies them to the police setting. It describes the problems of integrating the individual into the organization, responding to change through community policing, motivation concerns, leadership & productivity. It covers such police functions as patrol, support services, traffic, investigation, information management, human resources & administrative concerns.

The law enforcement profession is well aware of the need for performance-based management. Results are what count and programs are increasingly required to demonstrate that activities and programs are viable and worthy of budgetary support. This emphasizes the necessity of ensuring that the managerial processes foster accountability. To ensure success, it is essential that organizational leaders encourage and constantly supervise this management process. Performance improvement occurs when there is an ongoing process that creates strategic performance objectives, such as measures performance, collects, and analyses, which result in the reporting of performance data that can focus on improvement. The key chapter in the text is entitled “Accountability for Performance” inasmuch as it circumscribes the remainder of the concepts discussed, and reviews the necessity of creating an accountability environment fostered by positive communications. The pivotal aspects of accountability are discussed, and each of the five levels reviewed. Chapters deal with a range of potential evaluation tools to include logic models, crime mapping, program evaluation techniques, and problem solving. Considerable attention is given to performance measurement, the different types of measurement and commonly used measures in law enforcement. There is also a brief discussion of CompStat and its four principles with special emphasis on relentless follow-up and assessment. In addition, attention is given to the utilization of performance information and the research measurements that create process improvements. Within the proactive problem-solving process, the reader will find basic questions for the scanning process, objectives, means of defining a problem, environmental surveys, and the recognized sequence of analysis. Consideration is given to the discussion of data quality, verification, validation, and information sources. Law enforcement professionals, re-searchers, planners, policymakers, and stakeholders at all levels can use this text as a significant resource in the development of performance-based management that stresses accountability, competence and performance.

The focal pattern of this fourth edition aims to provide not only a framework from which a majority of police management ideas and theories germinate but their environmental development as well. The text expertly delineates the practical application of middle management in its many forms. The author has expanded the content of this fourth edition to enhance its requirements as a must-read book for operational mid-level police management. The addition of the aspects of foundational leadership standards and standardization moves the book to the forefront of police management resources. The book is clearly written with a dynamic flow of leadership information that will expand the knowledge of its readers. The updated text is crafted with judicious knowledge and a point of focus for clarity of information and useful, practical application specifically to mid-level police managers. The content of the book is non-traditional in many respects but yet very familiar to contemporary innovative leadership teachings. The text has advanced beyond the traditional and ordinary to introduce some psychological and managerial theories not typically applied to secondary leaders. The contextual content of this text is aimed at operational behavior of mid-level secondary police leaders to attain desired performance of line workers through interactive and specifically focused management actions. An acute awareness of personal self is also addressed as a prime factor in a secondary leader’s ability to direct and control the behaviors of others. Readers of this book should perceive a growth in their overall leadership skills and a better awareness of how his or her own personality influences the work environment, as well as how the work atmosphere or environment affects the job performance of functional personnel.