The Fourth Edition of Bridging Differences: Effective Intergroup Communication builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. This new edition brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (e.g., cultures, ethnic groups, social classes). Bridging Differences is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book from the perspective of "communicating with strangers" and addresses how factors related to our group memberships (e.g., inaccurate and unfavorable stereotypes of members of other cultures and ethnic groups) can cause us to misinterpret the messages we receive from members of those groups. New to the Fourth Edition: Expanded discussions of several topics such as changing intergroup expectations; cultural differences in attribution processes; cultural and ethnic differences in conflict; cultural differences in indirect messages; cultural differences in uncertainty management; empathy; ethnic and cultural identities; face and its relationship to conflict management; intergroup communication effectiveness; intergroup conflict; intergroup biases; negotiating means; perceptual processes; and prejudice New material has been added on civic engagement; community in public life; diversity and community; the content of stereotypes; communication in romantic relationships; cultural differences in effective communication; and theoretical explanations for prejudice Pedagogical features include end-of-chapter study questions, self-assessment questionnaires, open-ended questions to stimulate readers to think about their implicit theories, and written skill exercises to increase students′ skill development Designed for students taking courses in Intercultural Communication or Intergroup Communication, Bridging Differences is also useful for many courses in Cultural Studies, Anthropology, Sociology, and Management.

In order for an organization to thrive, it is essential to develop key strategies for interaction, leadership, and management within diverse settings. Refining these skills ultimately aids in the arbitration of any potential conflicts that may arise during intra-organizational interactions. The Handbook of Research on Effective Communication, Leadership, and Conflict Resolution evaluates operational strategies and interpersonal skill development for the successful leadership and management of modern organizations. Highlighting various governance and interaction techniques that assist in mediating organizational controversies, this handbook of research is a vital source for professionals, leaders, managers, and human resource specialists interested in developing skills needed to efficiently communicate, collaborate, and negotiate across differences within an organization.

This book examines Asian American ethnicity and communication, looking at: immigration patterns, ethnic institutions, family patterns, and ethnic and cultural identities. William Gudykunst focuses on how communication is similar and different among Chinese Americans, Filipino Americans, Japanese Americans, Korean Americans, and Vietnamese Americans. Where applicable, similarities and differences in communication between Asian Americans and European Americans are also examined. Gudykunst concludes with a discussion of the role of communication in Asian immigrants' acculturation to the United States.

Neither human nature nor personality can be independent of culture. Human beings share certain social norms or rules within their cultural groups. Over 2000 years ago, Aristotle held that man is by nature a social animal. Similarly, Xun Kuang (298-238 B.C.), a Chinese philosopher, pointed out that humans in social groups can not function without shared guidance or rules. This book is designed to provide readers with a perspective on how people are different from, and similar to, each other --both within and across cultures. One of its goals is to offer a practical guide for people preparing to interact with those whose cultural background is different from their own.