This comprehensive overview presents cutting-edge research on the fast-expanding field of interpersonal perception.

Originally published in 1979, Perceiving Others is an excellent, short introduction to the area of social psychology known as ‘person perception’, ‘social perception’ or ‘impression formation’ – how people interpret each others’ moods, predict each others’ behaviour and sum up each others’ characters. The way people see each other determines the way they behave towards each other making the study of ‘person perception’ essential to the understanding of social behaviour. Mark Cook poses three questions about how people form opinions of others: what are the processes involved, what information is used and how, and how accurate are they? He provides an answer to these questions in the three main sections of the book, giving a comprehensive survey of the theory and research arising from the issues involved. The topics covered include the meaning of trait descriptions, intuition, social skill and non-verbal communication, the impression formation paradigm, stereotypes, implicit personality theories, attribution theory, Cronbach’s components and psychiatric diagnosis. By drawing many of his illustrations from everyday encounters, the author effectively bridges the gap between theory and reality to create a thoroughly readable and comprehensible study.

Originally published in 1979, Perceiving Others is an excellent, short introduction to the area of social psychology known as ‘person perception’, ‘social perception’ or ‘impression formation’ – how people interpret each others’ moods, predict each others’ behaviour and sum up each others’ characters. The way people see each other determines the way they behave towards each other making the study of ‘person perception’ essential to the understanding of social behaviour. Mark Cook poses three questions about how people form opinions of others: what are the processes involved, what information is used and how, and how accurate are they? He provides an answer to these questions in the three main sections of the book, giving a comprehensive survey of the theory and research arising from the issues involved. The topics covered include the meaning of trait descriptions, intuition, social skill and non-verbal communication, the impression formation paradigm, stereotypes, implicit personality theories, attribution theory, Cronbach’s components and psychiatric diagnosis. By drawing many of his illustrations from everyday encounters, the author effectively bridges the gap between theory and reality to create a thoroughly readable and comprehensible study.

Previous editions ('Social Skills in Interpersonal Communication') have established this work as the standard textbook on communication. Directly relevant to a multiplicity of research areas and professions, this thoroughly revised and updated edition has been expanded to include the latest research as well as a new chapter on negotiating. Key examples and summaries have been augmented to help contextualise the theory of skilled interpersonal communication in terms of its practical applications. Combining both clarity and a deep understanding of the subject matter, the authors have succeeded in creating a new edition which will be essential to anyone studying or working in the field of interpersonal communication.

"This authoritative introduction to organizational psychology and organizational behaviour builds on the foundations of the highly successful first edition. Complete with thoroughly updated explanations of key topics, helpful examples and end-of-chapter summaries, The Psychology of Behaviour at Work provides a critical yet highly accessible overview. Explanations of key research studies, alongside examples of human resources applications and an analysis of cross-cultural issues, lead the reader through theoretical complexities to practical applications." "An essential text for psychology students on work and organizational behaviour courses, The Psychology of Behaviour at Work will also be a valuable resource for students in related disciplines and for human resource managers eager to expand their knowledge of this important field."--BOOK JACKET.

In Reflect & Relate, distinguished teacher and scholar Steve McCornack provides students with the best theory and most up-to-date research and then helps them relate that knowledge to their own experiences. Engaging examples and a lively voice hook students into the research, while the book's features all encourage students to critically reflect on their own experiences. Based on years of classroom experience and the feedback of instructors and students alike, every element in Reflect & Relate has been carefully constructed to give students the practical skill to work through life’s many challenges using better interpersonal communication. The new edition is thoroughly revised with a new chapter on Culture; new, high-interest examples throughout; and up-to-the-moment treatment of mediated communication, covering everything from Internet dating to social media.

Our goal with this 13th Edition is to keep this first mainline organizational behavior text up-todate with the latest and relevant theory building, basic and applied research, and the best-practice applications. We give special recognition of this scientific foundation by our subtitle - An Evidence-Based Approach. As emphasized in the introductory chapter, the time has come to help narrow the theory/research—effective application/practice gap. This has been the mission from the beginning of this text. As “hard evidence” for this theory/research based text, we can say unequivocally that no other organizational behavior text has close to the number of footnote references. For example, whereas a few texts may have up to 40 or even 50 references for a few chapters, all the chapters of this text average more than twice that amount. This edition continues the tradition by incorporating recent breakthrough research to provide and add to the evidence on the theories and techniques presented throughout. Two distinguishing features that no other organizational behavior textbook can claim are the following: 1) We are committed at this stage of development of the field of OB to a comprehensive theoretical framework to structure our text. Instead of the typical potpourri of chapters and topics, there is now the opportunity to have a sound conceptual framework to present our now credible (evidence-based) body of knowledge. We use the widely recognized, very comprehensive social cognitive theory to structure this text. We present the background and theory building of this framework in the introductory chapter and also provide a specific model (Figure 1.5) that fits in all 14 chapters. Importantly, the logic of this conceptual framework requires two chapters not found in other texts and the rearrangement and combination of several others. For example, in the opening organizational context part there is Chapter 4, “Reward Systems,” and in the cognitive processes second part, Chapter 7, “Positive Organizational Behavior and Psychological Capital,” that no other text contains. 2) The second unique feature reflects our continuing basic research program over the years. Chapter 7 contains our most recent work on what we have termed “Positive Organizational Behavior” and “Psychological Capital” (or PsyCap). [The three of us introduced the term “Psychological Capital” in our joint article in 2004]. To meet the inclusion criteria (positive; theory and research based; valid measurement; open to development; and manage for performance improvement), for the first time the topics of optimism, hope, happiness/subjective well-being, resiliency, emotional intelligence, selfefficacy, and our overall core construct of psychological capital have been given chapter status. Just as real-world management can no longer afford to evolve slowly, neither can the academic side of the field. With the uncertain, very turbulent environment most organizations face today, drastically new ideas, approaches, and techniques are needed both in the practice of management and in the way we study and apply the field of organizational behavior. This text mirrors these needed changes. Social Cognitive Conceptual Framework. The book contains 14 chapters in four major parts. Social cognitive theory explains organizational behavior in terms of both environmental, contextual events and internal cognitive factors, as well as the dynamics and outcomes of the organizational behavior itself. Thus, Part One provides the evidence-based and organizational context for the study and application of organizational behavior.