Your personal guide to learning how to love. When you say or hear the words "I love you" it can change your life forever. Love is one of God's most important gifts to anyone, yet there are many misunderstandings about how to make love work in our families, friendships, marriages and dating relationships. In Loving People, best-selling author Dr. John Townsend shows you that love can actually be learned, and gives you the steps and tools to become skilled in love. Using his trademark stories and illustrations to flesh out the important principles, Dr. Townsend covers: receiving love connecting love healing love confronting love romantic love surrendering love Through his teaching, readers will discover - and start enjoying - the words, actions, and experiences of authentic love.

“Breathtaking. . .chillingly beautiful, like postcards from Eden. . .Van Booy’s stories are somehow like paintings the characters walk out of, and keep walking.” -Los Angeles Times In his critically-acclaimed debut collection of short stories, The Secret Lives of People in Love, Simon Van Booy explores the sway of fate and power of memory on the lives of lonely and vulnerable people. With the same spare, economical prose that he brought to his subsequent collection, Love Begins in Winter, winner of the 2009 Frank O’Connor Short Story Award, Van Booy creates a profoundly humane and somber resonance with the assured hand of “a first-rate storyteller” (Newsday). The Secret Lives of People in Love announces the arrival of a major new voice in fiction.

What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

'A deft, satisfying and poignant collection of stories . . . I loved it.' PANDORA SYKES 'Huma Qureshi is a writer I know I'll be reading for years and years and years' Natasha Lunn, author of Conversations on Love A breathtaking collection of stories about our most intimate relationships, and the secrets, misunderstandings and silences that haunt them. A daughter asks her mother to shut up, only to shut her up for good; an exhausted wife walks away from the husband who doesn't understand her; on holiday, lovers no longer make sense to each other away from home. Set across the blossoming English countryside, the stifling Mediterranean, and the bustling cities of London and Lahore, Things We Do Not Tell The People We Love illuminates the parts of ourselves we rarely reveal. *Longlisted for the Jhalak Prize* *Longlisted for the Edge Hill Prize* 'These are stories of fierce clarity and tenderness - I loved them' LUCY CALDWELL, author of Intimacies 'Qureshi writes with courage' Ingrid Persaud, author of Love After Love

**THE INSTANT NEW YORK TIMES BESTSELLER** "The Minimalists show you how to disconnect from our conditioned material state and reconnect to our true essence: love people and use things. This is not a book about how to live with less, but about how to live more deeply and more fully." —Jay Shetty, #1 New York Times bestselling author of Think Like a Monk AS SEEN ON THE NETFLIX DOCUMENTARIES MINIMALISM & LESS IS NOW How might your life be better with less? Imagine a life with less: less stuff, less clutter, less stress and debt and discontent—a life with fewer distractions. Now, imagine a life with more: more time, more meaningful relationships, more growth and contribution and contentment—a life of passion, unencumbered by the trappings of the chaotic world around you. What you’re imagining is an intentional life. And to get there, you’ll have to let go of some clutter that’s in the way. In Love People, Use Things, Joshua Fields Millburn and Ryan Nicodemus move past simple decluttering to show how minimalism makes room to reevaluate and heal the seven essential relationships in our lives: stuff, truth, self, money, values, creativity, and people. They use their own experiences—and those of the people they have met along the minimalist journey—to provide a template for how to live a fuller, more meaningful life. Because once you have less, you can make room for the right kind of more.

A reassuring message for any child with an extended family . . . This little girl's family is huge! The only way to show how huge would be to draw a family tree. With a step-mum, a step-dad, four brothers and sisters, and a whole lot of grandparents, her family tree has a lot of branches – and a lot of people to love her. Mo O'Hara's warm and playful story will speak to any young child with an extended family. Accompanied by Ada Grey's charming illustrations, More People to Love Me is a gorgeous book which shows that families come in all shapes and sizes.

Tells how to improve a friendship, patch up a lover's quarrel, develop one's child's self-esteem, and strengthen family relations.