Building on the foundational knowledge of past editions, the updated Sixth Edition continues to teach health care professionals how to develop self-awareness and communication skills critical to providing ethical, compassionate, and professional treatment and care for and with their patients.

Communicating with cultural sensitivity & to persons with chronic disabilities. Educating patients on health behavior & communicating about sexuality & disability are highlighted in this edition. Emphasis is placed on moral & ethical issues relating to current changes in health care.

For over 20 years, Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care has been the cornerstone textbook for health care professionals to learn and develop effective interpersonal professional behavior. Building on the foundational knowledge of past editions, the updated Sixth Edition continues to teach health care professionals how to develop self-awareness and communication skills critical to providing ethical, compassionate, and professional treatment and care for and with their patients. Drs. Carol M. Davis and Gina Maria Musolino designed the textbook to assist both faculty and students through instructional and learning objectives emphasizing the importance of self-awareness in patient interaction. The Sixth Edition guides faculty in teaching the essential component required of all health care professionals: the ability to know oneself and one’s patterns of response in highly contentious situations. Through the featured learning activities and chapters on self-awareness and self-assessment, students will be able to better understand, change, and evaluate their learned patterns, values, and readiness for mature patient interactions for both typical and challenging patient care situations. The learned skills of self-awareness and effective interpersonal communication allow clinicians, faculty, and students to provide compassionate and therapeutic treatment and care for the good of the patients and their families. Developing health care providers are also guided in new focus areas in health care leadership and advocacy through interactive exercises. Features and benefits of the Sixth Edition: Four chapters on self-awareness to guide students in evaluating their values and readiness for mature interaction with patients under stressful situations, as well as their ability and capability for self-assessment and peer-assessment Interactive and online learning activities of real-life clinical situations and vignettes with tools provided to use in the classroom to make learning active and engaging. New content areas addressing leadership and advocacy with professional and community organizations; and self and peer assessment for fostering reflective professional development. An accompanying Instructor’s Manual to help faculty learn how to convey the material in effective ways Included with the text are online supplemental materials for faculty use in the classroom. Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care, Sixth Edition will continue to be the go-to resource for students, faculty, and clinicians in allied health professions for effective patient interaction.

This 2006 volume provides a comprehensive discussion of communication between doctors and patients in primary care consultations. It brings together a team of leading contributors from the fields of linguistics, sociology and medicine to describe each phase of the primary care consultation, identifying the distinctive tasks, goals and activities that make up each phase of primary care as social interaction. Using conversation analysis techniques, the authors analyze the sequential unfolding of a visit, and describe the dilemmas and conflicts faced by physicians and patients as they work through each of these activities. The result is a view of the medical encounter that takes the perspective of both physicians and patients in a way that is both rigorous and humane. Clear and comprehensive, this book will be essential reading for students and researchers in sociolinguistics, communication studies, sociology, and medicine.

This volume covers many of the ways of speaking that create problems between doctor and patient. The questions under consideration in the present book are the following: How is the doctor-patient interaction structured in a particular culture? What takes place during the process? What causes misunderstandings, lack of cooperation and even total non-compliance? What is the outcome of the interaction and how does the patient benefit from it? Finally, and this is the ultimate purpose of this book: How can the interaction be improved so that an optimum outcome is assured for the patient with maximum satisfaction to the physician?