The one-stop source for information on practically every aspect of accounts receivable management. Includes tips on hiring, employee disputes and regulations, As well as payer tips, collection letters, forms, and information on organizations, software, and other resources. New for 2000 is a chapter on compliance.

Patient Account Manager's 1999 Sourcebook provides the busy patient account manager with critical information required in the day-to-day operations of patient financial services. it is a compendium of crucial regulatory, statistical, and directory information. The directory information contains electronic media vendors, claims processors, outsourcing vendors, third-party billing companies, charge master review organizations, and consultants To The industry. Also included are listings of Medicare and Medicaid information by state, a glossary of terminology, and much more!

Patient Account Manager's 2002 Sourcebook provides the busy patient account manager with critical information required in the day-to-day operations of patient financial services. it is a compendium of crucial regulatory, statistical, and directory information. The directory information contains electronic media vendors, claims processors, outsourcing vendors, third-party billing companies, charge master review organizations, and consultants To The industry. Also included are listings of Medicare and Medicaid information by state, a glossary of terminology, key regulatory information, including updated HIPAA information, and much more!

This comprehensive handbook addresses both the technical and operational aspects of accounts receivable management. It provides the basics of accounts receivable management in addition to addressing the importance of today's changing healthcare environment. This book will help patient accounts managers improve their understanding of accounts receivable management skills and achieve their organizational goals and objectives. The "Certified Healthcare Collection Specialist Program", developed jointly by The American Collectors Association Healthcare Services Program (ACA/HSP) and The American Association of Healthcare Administrative Management (AAHAM) lists this book as a part of its recommended reading list! An Instructor's manual is available.

Combining the experience and work of many companies, this book provides tested tools for effective performance appraisals. Discussed are such topics as designing a performance review, legal considerations, implementing an effective performance review system, and presenting reviews to employees. Sample forms are provided to help companies build their own systems. A CD-ROM with all of the appraisal forms in the book in both PDF and RTF formats is included.