A complete guide to road passenger transport management, featuring contributions from experts in the field and management tools for passenger road transport operators.

Public transport is essential to the quality of life of its passengers, both as a means to move around but also to achieve a sustainable environment. However, the passenger's position as a customer is weakened by the dominance of monopolies, regulation and political influence in our public transport systems. This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, Czech Republic, France, Germany, Italy, the Netherlands, Sweden, Switzerland, the UK and EU policies. The book presents the conclusions of this research and examples of good practice. In this respect it will provide useful guidance for policy makers, stakeholder organizations and planners, as well as transport researchers.

This conference proceedings explores the future for interurban passesnger transport. The first group of papers investigates what drives demand for for interurban passenger transport and infers how it may evolve in the future. The remaining papers investigate key challenges.

The reader will find in this publication the recommendations which the Round Table made on ways to combat vandalism in urban public transport.

October 1998 A policy considered in isolation may be ineffective because of the countervailing impact of other factors. And the success of a policy may itself lead to perverse incentives. Thus it is important to design complementary policies that support the original goal. Controlling air pollution from urban transport requires attention to land use planning, transport needs and modes, and air quality. Air quality is declining in urban areas, in part because of the rapid motorization of societies worldwide. To combat the problem, various pollution control strategies have been used or proposed for urban passenger transport. Heil and Pargal develop a simple framework to analyze these strategies. The virtue of this framework is its simplicity and its separation of factors. The authors examine the point of impact of different policy levers and categorize different instruments in a way that should help policymakers choose among them. The framework explicitly recognizes behavioral incentives, especially the fact that offsetting changes in consumer behavior can often undermine the original intent of particular policies. Among the findings: * Policies aimed at improving transport efficiency often improve air quality at the same time. * But supply-side policies to relieve traffic congestion sometimes conflict with supply-side measures to control air pollution. Improvements in roads and traffic, for example, may increase private motorized traffic conditions, making it difficult to assess the net effect of the improvements on air pollution. * There seems to be considerable scope for low-cost solutions to air quality problems associated with the transport sector. Inexpensive, low-technology solutions, such as establishing bus lanes or paving dirt roads, substantially improve both transport efficiency and air quality. * Behavioral change is difficult when viable transport alternatives are unavailable. A viable public transport system is essential to reduce transport-caused air pollution in densely populated areas. * Fuel and emission standards should become stricter over time. Standards should be gradually ratcheted up to give domestic auto industries the incentive to develop and adopt cleaner technology. This paper-a product of Infrastructure and Environment, Development Research Group-is part of a larger effort in the group to study the impact of motorization on air pollution. Sheoli Pargal may be contacted at [email protected].

Passenger transport, the movement of people, is an important and integral part of human being's life. It is greatly influences every one's life-style. Much of the World's civilisation, culture, advancement, and structure have been affected by the passenger transport because of its intrinsic capacity to penetrate deep into the hinterland will contribute more for the attainment of the good of balanced economic development.