Published to accompany the 1994 exhibition at The Museum of Modern Art, New York, this book constitutes the most extensive survey of modern illustrated books to be offered in many years. Work by artists from Pierre Bonnard to Barbara Kruger and writers from Guillaume Apollinarie to Susan Sontag. An importnt reference for collectors and connoisseurs. Includes notable works by Marc Chagall, Henri Matisse, and Pablo Picasso.

Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service organizations. Human Sigma offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to effectively manage the employee-customer encounter to drive business success. Based on research spanning 10 million employees and 10 million customers around the world, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it. Human Sigma is based on five rules to bring excellence to how employees engage and interact with customers: RULE #1: E Pluribus Unum. Employee and customer experiences must be managed together — not as separate entities. RULE #2: Feelings Are Facts. Emotions drive and shape the employee-customer encounter. RULE #3: Think Globally, Measure and Act Locally. The employee-customer encounter must be measured and managed at the local level. RULE #4: There Is One Number You Need to Know. Employee and customer engagement interact to drive enhanced financial performance. And this interaction can be quantified and summarized with a single performance metric. RULE #5: If You Pray for Potatoes, You Better Grab a Hoe. Good intentions alone do not constitute a plan of action. Sustainable improvement in the employee-customer encounter requires disciplined local action coupled with a companywide commitment to changing how employees are recruited, positioned in roles, rewarded and recognized, and importantly, how they are managed. Essential reading for global business leaders, Human Sigma shows how sales and service companies can flourish in the new global economy. It reveals a profoundly different method for managing human systems for growth. Blending strategic analysis with hands-on, practical steps and advice, Human Sigma will change how you view your work, your employees and your customers forever.

This book has one explicit purpose: to present a new theory of cultural learning in organisations which combines practice-based learning with cultural models - a cognitive anthropological schema theory of taken-for-granted connections - tied to the everyday meaningful use of artefacts. The understanding of culture as emerging in a process of learning open up for new understandings, which is useful for researchers, practitioners and students interested in dynamic studies of culture and cultural studies of organisations. The new approach goes beyond culture as a static, essentialist entity and open for our possibility to learn in organisations across national cultures, across ethnicity and across the apparently insurmountable local educational differences which makes it difficult for people to communicate working together in an increasingly globalized world. The empirical examples are mainly drawn from organisations of education and science which are melting-pots of cultural encounters.

Providing guidance on a broad range of issues for young children and adolescents, Ergonomics for Children: Designing Products and Places for Toddlers to Teens give you a deep understanding of how children develop and how these developmental changes can influence the design of products and places for children. Copiously illustrated with photos and o

This book provides a coherent history of criminal law and homosexuality in Scandinavia from 1842 to 1999, a period during which same-sex love was outlawed or subject to severe legal restrictions in the Scandinavian penal codes. This was the case in most countries in Northern Europe, but the book argues that the development in Scandinavia was different, partly determined by the structure of the welfare state. Five experienced scholars of the history of homosexuality describe how same-sex desire has been regulated in their respective countries during the past 160 years. With backgrounds in history, sociology, and gender studies, the contributors represent an interdisciplinary approach. Their contributions present for the first time a comprehensive history of homosexuality in Scandinavia. Among other things, it includes the most extensive study yet written in any language about Iceland's gay and lesbian history. Also for the first time, the book discusses in detail same-sex sexuality between women. Female homosexuality was outlawed in Eastern Scandinavia, but not in the Western parts of this region. It also analyzes the modern tendency to include lesbian women in the criminal aspect of the medicalization of homosexuality and the growing influence of medical discourse on the law. Jens Rydstrm is lecturer in history, particularly gender history, at Stockholm University (Sweden) and the author of Sinners and Citizens: Bestiality and Homosexuality in Sweden, 18801950. He is currently working on the history of laws on registered partnership in the Nordic countries. Kati Mustola is a research fellow at the Department of Sociology of the University of Helsinki (Finland). She is currently involved in research on the situation of lesbians, gays, bisexuals, and transgender people in the workplace. She also specializes in Finnish lesbian and gay history. She has edited several books in lesbian and gay studies and for many years was responsible for the teaching of lesbian studies at the Christina Institute for Women's Studies at the University of Helsinki.

Pričujoče delo se ukvarja z vprašanjem organizacije kamnoseške proizvodnje nagrobnih spomenikov na prostoru notranjega dela nekdanje rimske province Dalmacije. Cilj raziskave je bil prepoznati model kamnoseške proizvodnje, ki se je oblikoval na goratem in težko prehodnem območju, kjer so možnosti vodnega transporta kamnitega materiala minimalne. Avtorica izhajala iz predpostavke, da so se v času rimske oblasti na nekaterih geografskih območji oblikovala proizvodna središča, ki so za svoje delovanje uporabljala lokalne vira apnenca. Študija zajema nagrobne spomenike, odkrite na prostoru današnje Bosne in Hercegovine in zahodnega dela Srbije in Črne gore. S kombinacijo metod makroskopske petrografske analize kamnin in tipološke analize ter prostorske analize je pokazala na obstoj več proizvodnih središč. Rezultati analiz kažejo na zelo verjetno možnost, da so izkoriščali lokalne vire apnenca. Epigrafski podatki pa so omogočili njihov obstoj tudi časovno opredeliti.