Although organizations likely have management development programs, they typically take place when employees are identified as high potentials and promoted into management later or when they are promoted, fail, and are assigned management development. In “Orient Managers for Career Success,” Sharlyn Lauby explains why new manager orientation is critical for bridging the gap between when employees join management and when they receive development. She details: · management orientation and how it differs from other management development programs · why a manager-specific program is needed · ways to gain buy-in and support for these programs · how to design and evaluate successful programs.

Following the success of the landmark bestsellers First, Break All the Rules and Now, Discover Your Strengths, Marcus Buckingham offers a dramatically new way to understand the art of success. With over 1.6 million copies of First, Break All the Rules (co-authored with Curt Coffman) and Now, Discover Your Strengths (co-authored with Donald O. Clifton) in print, Cambridge-educated Buckingham is considered one of the most respected business authorities on the subject of management and leadership in the world. With The One Thing You Need to Know, he gives readers an invaluable course in outstanding achievement -- a guide to capturing the essence of the three most fundamental areas of professional activity. Great managing, leading, and career success -- Buckingham draws on a wealth of applicable examples to reveal that a controlling insight lies at the heart of the three. Lose sight of this "one thing" and even the best efforts will be diminished or compromised. Readers will be eager to discover the surprisingly different answers to each of these rich and complex subjects. Each could be explained endlessly to detail their many facets, but Buckingham's great gift is his ability to cut through the mass of often-conflicting agendas and zero in on what matters most, without ever oversimplifying. As he observes, success comes to those who remain mindful of the core insight, understand all of its ramifications, and orient their decisions around it. Buckingham backs his arguments with authoritative research from a wide variety of sources, including his own research data and in-depth interviews with individuals at every level of an organization, from CEO's to hotel maids and stockboys. In every way a groundbreaking book, The One Thing You Need to Know offers crucial performance and career lessons for business people at all career stages.

HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service

Individuals may consider subcontracting for various reasons: to test the waters of independent consulting; to see what type of work is available and in demand and what kind of work they like; or to augment their independent consulting business. In this issue of TD at Work, Howard Prager, Joe Willmore, Rebecca Boyle, and Rick Hicks detail the ins and outs of subcontracting and why talent development professionals should consider this path. They detail: • how to get started as a subcontractor • the ways and how much subcontractors generally are paid • questions to ask when considering a subcontracting gig • land mines to avoid and tips for being successful.

Violence in the workplace is becoming increasingly common, with often fatal consequences. Because violent attacks can happen anywhere, organizations must have an emergency action plan in place and educate employees on the warning signs of a violent attacker and—more important—what to do in case of an emergency. In this issue of TD at Work, Donna McEntee details how to: · Recognize the warning signs that could lead to workplace violence · Prepare for an active shooter situation · Respond to an active shooter situation · Evaluate training.

This review of human resource management (HRM) in the federal government of Brazil provides a detailed diagnosis of the management of government employees, and solutions for improving it.