First Published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.

The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson (The Economist) In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.

Bureaucracy is a curse – it seems we can’t live with it, we can’t live without it. It is without doubt one of the fundamental ideas which underpin the business world and society at large. In this book, Tom Vine observes, analyses and critiques the concept, placing it at the heart of our understanding of organisation. The author unveils bureaucracy as an endlessly emergent phenomenon which defies binary debate – in analysing organisation, we are all bureaucrats. In building an experiential perspective, the book develops more effective ways to interact with bureaucracy in theory and practice. Empirical material take centre stage, whilst the book employs ethnographic and auto-ethnographic methods to illuminate the existential function of bureaucracy. Taking examples from art, history and culture, this book provides an entertaining alternative academic analysis of bureaucracy as a key idea in business and society which will be essential reading for students and scholars of work and organisation

What is wrong with bureaucracy? What does the post-bureaucratic organization offer in the way of improvement? These and other provocative questions are addressed in this well-integrated collection of chapters by leading scholars in the field of organizational change. The far-reaching implications of the transformation of organizations from bureaucratic to post-bureaucratic are critically examined within this volume. Ideal for scholars of organizational behavior, sociology of organizations, organizational psychology, and for those who are interested in the latest developments in corporate reorganization.

Providing a comprehensive understanding of the functions of formal organizations and the challenges they face, this text emphasizes the importance of forces that organizations or their leaders cannot fully control as a key distinctive theme. It covers basic features of organizations such as roles, structure, reward systems, power and authority, and culture and introduces important theoretical perspectives related to these features.

In this provocative study, Paul du Gay makes a compelling case for the continuing importance of bureaucracy. Taking inspiration from the work of Max Weber, du Gay launches a staunch defence of `the bureaucratic ethos′ and highlights its continuing relevance to the achievement of social order and good government in liberal democratic societies. Through a comprehensive engagement with both historical and contemporary critiques of bureaucracy and a careful examination of the policies of organizational change within the public services today, du Gay develops a major reappraisal of the so-called `traditional′ ethic of office. In doing so he highlights the ways in which many of the key features of bureaucratic conduct that came into existence a century ago still remain essential to the provision of responsible democratic government.

Based mainly on State Department materials, but addressing generic problems of organizational politics as well, this book provides a fresh, intelligent, and lively account of bureaucratic behavior.