This study explores the field of EFL (English as a foreign language) classroom learning within a formal learning institution. Drawing on theories and methods from various disciplines, this book explores the question which has been frustrating language teachers: why do so many students remain reticent and anxious in language class? Based on a large-scale survey and a more focused case study, the book argues persuasively that reticence and anxiety in formal EFL classrooms are important factors in determining the outcome of language learning. By means of a triangulated research method, this book examines various aspects of reticence and anxiety in EFL classroom learning situations. The author analyses causes and consequences, differences in terms of gender and proficiency level, and coping strategies.

This book focuses on understanding the process of problem construction in oral communication in foreign language contexts, examining how speakers of English as a second language approach issues in oral communication, as well as the strategies they employ to overcome these difficulties. Using theories of general communication, and in particular current approaches to L2 oral communication and strategies in interactional discourse, the authors construct a theoretical framework for defining, identifying and classifying learners’ problems and coping strategies when speaking English as a second or foreign language. The book offers a coherent process-oriented description of the complex and multidimensional nature and typology of oral interaction problems in EFL contexts, and it will be of interest to practitioners, teachers, researchers, students, and curriculum designers in Applied Linguistics and TESOL.