Operations Management in the Hospitality Industry
Title | Operations Management in the Hospitality Industry PDF eBook |
Author | Peter Szende |
Publisher | Emerald Group Publishing |
Pages | 220 |
Release | 2021-06-10 |
Genre | Business & Economics |
ISBN | 1838675434 |
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
The International Hospitality Business
Title | The International Hospitality Business PDF eBook |
Author | Kaye Sung Chon |
Publisher | Routledge |
Pages | 411 |
Release | 1999-07-01 |
Genre | Business & Economics |
ISBN | 1136751807 |
International Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare you for the rapidly changing world of international hospitality. This book is a compilation of the most current research in global operations. It examines new developments, new management co
Operations Management in Hospitality Industry
Title | Operations Management in Hospitality Industry PDF eBook |
Author | |
Publisher | |
Pages | |
Release | 2018 |
Genre | |
ISBN | 9781635498721 |
Modern Hotel Operations Management
Title | Modern Hotel Operations Management PDF eBook |
Author | Michael Chibili |
Publisher | Routledge |
Pages | 944 |
Release | 2019-11-22 |
Genre | Business & Economics |
ISBN | 1000036049 |
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
Cruise Operations Management
Title | Cruise Operations Management PDF eBook |
Author | Philip Gibson |
Publisher | Routledge |
Pages | 205 |
Release | 2006-08-11 |
Genre | Business & Economics |
ISBN | 1136412778 |
Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as: · The history and image of cruising · How to design a cruise and itinerary planning · Roles and responsibilities on a cruise ship · Customer service systems and passenger profiles · Managing food and drink operations onboard · Health, safety and security Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.
Handbook of Hospitality Operations and IT
Title | Handbook of Hospitality Operations and IT PDF eBook |
Author | Peter Jones |
Publisher | Routledge |
Pages | 450 |
Release | 2008 |
Genre | Business & Economics |
ISBN | 0750687533 |
Handbook of Hospitality Operations and IT provides an authoritative resource for critical reviews of research into both operations and IT management. Internationally renowned scholars provide in-depth essays and explanations of case studies, to illustrate how practices and concepts can be applied to the hospitality industry. Topics include: Theories of operations management, involving the processing of materials, customers and information, The responsibilities of the operations manager: quality, productivity, and innovation, The role of the customer in operations management, Major aspects of operations and information management in hospitality. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Hotel Management and Operations
Title | Hotel Management and Operations PDF eBook |
Author | Denney G. Rutherford |
Publisher | John Wiley & Sons Incorporated |
Pages | 381 |
Release | 1990 |
Genre | Hotel management. |
ISBN | 9780442205348 |
Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR