Dental Office Administration is a comprehensive resource that details the responsibilities of the dental office professional, providing practical communication techniques and tips for problem solving. It also provides the necessary clinical background information every dental office professional needs for a successful practice. Hands-on activities within the text require students to practice common tasks, such as dental charting, writing a memo, or conducting a mock telephone call with another student. A free bonus DVD-ROM for Windows includes practice management software called 'DENTRIXG4 practice management' to give students 'real world' experience managing patient data and filing electronic claims. A companion Website includes the full text and a quiz bank.

This concise and comprehensive textbook covers the complete spectrum of office procedure, including general functions and responsibilities, the engagement and management of staff, security and control, the range of services an office is expected to provide and the function of office machinery.

This is a Pageburst digital textbook; To succeed in today's medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter's first-hand experience as an active instructor, Medical Office Administration: A Worktext, 2nd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. It includes procedures to be used with Medisoft Version 14 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 14 Student software CD (package ISBN: 978-1-4377-0315-3). The engaging worktext format reinforces chapter content and encourages you to apply what you've learned to real-world case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities. Written in a conversational writing style, making reading and absorbing the material easier and more enjoyable. Real-world examples offer practical insight from the front lines of medical office administration. Sample administrative procedures provide realistic practice managing common tasks with real-world office management software. An optional upgrade package includes the MediSoft Version 14 Student CD you can use for additional independent practice. Provides more in-depth coverage of patient diversity than any other medical office text. Key terms are defined throughout each chapter and in greater detail in a comprehensive glossary to clarify important concepts. Procedure boxes throughout the book offer step-by-step instructions on how to perform specific administrative tasks. Procedure Checklists, based on CAAHEP competencies, spell out the individual steps required to complete a full range of administrative procedures. Evolve online features include interactive terminology flash cards, chapter review exercises, content updates, and Web links for additional reading. HIPAA Hints boxes throughout the text familiarize you with essential state and federal compliance regulations you'll encounter in practice.

Completely matching the syllabus, this book equips students with the knowledge, skills and attitudes to function effectively in a modern office environment. It also seeks to nurture and improve students' social responsibility, personal management skills and positive work ethics, as well as providing the foundation for further business education.

To succeed in today’s medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter’s first-hand experience as an active instructor, Medical Office Administration: A Worktext, 3rd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. It includes procedures to be used with Medisoft Version 18 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 18 Demo CD (ISBN: 9780323279789). Engaging worktext format makes it easier to apply what you’ve learned to the real world, breaking up the content into manageable segments, and providing case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities. Real-world examples apply important concepts to the medical office setting. A conversational writing style makes it easier to read and understand the material. HIPAA Hints ensure that you comply with HIPAA mandates. UNIQUE! The Diverse Community of Patients chapter addresses the important issue of cultural diversity. Procedure boxes offer step-by-step instructions on how to perform specific administrative tasks. Procedure checklists spell out the individual steps required to complete a full range of administrative procedures, and are based on CAAHEP competencies. Learning objectives show the key points that you are expected to learn in each chapter. NEW! Medisoft® v18 software allows you to practice common administrative tasks with real-world office management software. Medisoft sold separately. NEW! Coverage of ICD-10 coding prepares you for the October 2014 transition to ICD-10. UPDATED EHR coverage applies administrative concepts and procedures to their use within the Electronic Health Record. NEW electronic procedure checklists on the Evolve companion website measure how well you have mastered procedures.