The first in a series of national e-government reviews, this book uses a common analytical framework that will assist countries in evaluating their e-government policies, ensure international comparability of findings and systematically build up evidence regarding good e-government practices.

This report looks at new thinking and practice in OECD countries in using information and communications technologies to enhance government services.

This comprehensive review of e-government in the Netherlands examines such questions as whether the goal of reducing administrative burdens is sufficient in itself for e-government to transform public administrations. Further, how can the public sector build partnerships across levels of government?

This review is the first study that undertakes an in-depth analysis of e-government in Mexico from a whole-of-government perspective.

This book presents a systematic overview of the development of and challenges facing e-government in Denmark.

This comprehensive review of e-government in Hungary draws important lessons from the Hungarian experience and identifies the challenges Hungary faces in using e-government to improve government.

This comprehensive review of e-government in Turkey identifies strategic opportunities and major challenges relative to its e-government efforts.