This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

This Teacher Support Pack supports the textbook written specifically for the OCR specifications for the new Certificate in Business Administration Level 2 qualification.

Written specifically for OCR's Certificate in Administration Level 2, the student book is a comprehensive and complete resource covering all the core units required for the qualification. An ideal companion for students who have taken the Level 1 certificate or who already have a basic understanding of administration.

This textbook covers the next level in administration after the Diploma in Administration and Secretarial Procedures. It provides the underpinning knowledge for the higher diploma in Administrative Procedures qualification offered by RSA with up-to-date information in this area.

British Vocational Qualifications is an indispensable reference for careers advisors, human resource managers, employers, teachers and students, featuring up-to-date information on over 3,500 vocational qualifications available in the United Kingdom. These include Vocational Qualifications (VQs), National Vocational Qualifications (NVQs), Scottish Vocational Qualifications (SVQs), Related Vocational Qualifications (RVQs) and apprenticeships. The directory also covers the latest developments within the fast-changing field of vocational qualifications, and details of awarding, examining and validating bodies. British Vocational Qualifications is a simple guide for anyone who needs to understand vocational education, whether researching what is available, verifying a qualification for legal purposes, or reviewing where best to study for them.

This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.