Learn the Best Practices That Make the Difference Between Troubled Projects and Consistently Successful Projects There's no better way to learn the nuts and bolts of a profession than by having a mentor at your side. But most project managers and leaders don't have that advantage — and that's why Neal Whitten wrote this book. Having Neal Whitten's No-Nonsense Advice for Successful Projects on hand is like having a mentor to guide you at every turn in the road. Neal shows you how to avoid a painful learning curve with a set of best practices for leading consistently successful projects. In this book, Neal distills his 30 years of experience into tips and strategies that are easy to learn and apply to your projects. These strategies will give you a decisive competitive edge in leading projects and working with stakeholders, clients, and team members. Learn How to: • Run your project like you'd run your own business • Become a “benevolent dictator” for the most effective leadership • Recognize and deal with professional immaturity • Deal with difficult people • Master behaviors that will make your team leaders' jobs easier and benefit your own career • Assess if you're too soft — and learn to make unpopular decisions if they're necessary to project success • Create a culture that fosters the success of your project • Gain the respect of your team members • Avoid making long-term project commitments • Manage to your top three problems

Defeat distraction: “Karen and Keith’s easy-to-implement advice will maximize your efficiency and enable you to find more time in your day.” —Tory Johnson, #1 New York Times–bestselling author of The Shift Written by a longtime consultant who has served clients in over fifty countries, No Nonsense: Time Management helps you overcome overload and avoid the traps that lead to an unproductive relationship with time. You’ll find smart solutions, powerful habits, and proven time hacks for improving everyday work situations: •Harness the power of completion •Stay sane when dealing with social media •Get a procrastination inoculation •Play the 80/20 game of accomplishment •Set goals •Make lists •Have more efficient conversations •Organize your inbox •Retool your priority system •Identify your interruptions •Overcome multitasking madness, and more

There are plenty of books and theories about leadership. What these rarely describe, though, is HOW to manage effectively. This book fills that void. Often find yourself explaining to your employees how they should do their jobs? Tend to duck difficult conversations? Sometimes at a loss when trying to deal with complaining, quarrelling, or underachieving employees? Need some guidance on how to support employees who want to develop? No-Nonsense Leadership helps you adopt a confident, coaching leadership style. Coaching leadership is a surprisingly effective leadership style. Your employees will take more responsibility, allowing you more time and energy for important management tasks. This book helps you recognize and bypass your reflexes and pitfalls, and teaches you coaching skills and easy-to-use conversation techniques. The practical pointers and countless real-life examples in this book enable you to immediately put it all into practice. You will soon notice that you are getting more out of your people - and out of yourself. Nadia van der Vlies is the co-owner of the NONONS training institute. She has held management positions at various organizations, develops leadership programs and trains managers to become more effective by adopting a coaching mindset. 'Instantly applicable in my day-to-day work. Highly relatable and a must-read for any manager who wants to save time and get the most out of themselves and their team.' Joris Herremans, Manager Digital Grandvision Benelux 'This book is an engaging combination of self-reflection and useful stepping stones.' Hugo de Koning, founder Young Capital

"Vic Prushan does not just talk about how to give the customer more than is expected, he delivers. [No-Nonsense Marketing is] incisive and thought-provoking, yet hard-hitting and practical. I recommend this book highly to managers of all businesses, large and small." --Jack D. Lantz, President and CEO, Unitek Miyachi Corporation "Whether you have an MBA or learned about marketing from the school of hard knocks, Prushan's No-Nonsense Marketing will remind you of things you should not have forgotten and shows you things you wished you'd known." --Stewart A. Washburn, CMC, Consultant to Sales and Marketing Management "Prushan's book follows his own sound advice--to always give customers more than they expect! Readers will find this a trove of insights and inspiration for every aspect of business management. I recommend it highly." --Alexander Hiam, author of The Portable MBA in Marketing and The Vest-Pocket CEO and Professor in the Marketing Department at the University of Massachusetts, Amherst "This book is required reading for anyone who thinks they are a 'Street Fighter' in marketing. It's filled with great ideas that can help you build a stronger and more profitable customer base. Victor Prushan truly knows his stuff and freely shares it in this book." --Jeff Slutsky, author of Street Smart Marketing and The Toastmasters' Guide to Successful Speaking "Finally, a book of marketing principles that both reviews fundamentals long since forgotten and provides iconoclastic new concepts on gaining, keeping, and delighting your customers, all written with Vic Prushan's dry but sparkling humor! This will be required reading for every person in my company who interfaces with a customer!" -- Jeff Z. Amacker, President, Teledyne Controls

This practical how-to-do-it guide is ideal for professionals involved in the management of archives and records, especially if they are just starting out or without formal training. The book covers all aspects of recordkeeping and archives management. It follows the records’ journey from creation, through the application of classification and access techniques, evaluation for business, legal and historical value and finally to destruction or preservation and access in the archive. Based on the internationally renowned training days run by the author and her business partner, The No-nonsense Guide to Archives and Recordkeeping deals with records and archives in all formats. It utilizes checklists, practical exercises, sample documentation, case studies and helpful diagrams to ensure a very accessible and pragmatic approach, allowing anyone to get to grips with the basics quickly. The book is divided into four main work areas: - current records: including creation, filing, classification and security - records management: including aims, risks, planning, preparation and delivery - archives management: including collecting policies, intellectual property rights, appraisal, digitization and outreach - archival preservation: including policy, disaster prevention and repositories. This one-stop-shop will be essential for a wide readership including archives and records assistants, librarians, information managers and IT professionals responsible for archives and records and managers of archives staff.