Develop a CORPORATE CULTURE that puts PATIENTS and their FAMILIES FIRST. The MONEY will follow. Hospice work is not for the faint of heart. It takes courage, commitment and accountability to succeed. When hospice is at its finest, a properly trained, passionate staff can make a profound difference in the lives of the dying. Hospice regulations have become more stringent and scrutiny has become more intense. More and more, leaders have turned their focus to documentation and the bottom line and away from the mission of the work. Author Patrice Moore has the win-win solution. No Mission No Margin is THE essential guidebook for managers, board members, and other operational executives to build profitable financial plans that focus on what matters most – the patients and their families.

Can the ethical mission of health care survive among organizations competing for survival in the marketplace? On this question hinges not only the future of health care in the US, but that of the health care systems of all advanced countries. This book presents both an analytic framework and a menu of pragmatic answers. The team of authors, physician-ethicists from Harvard Medical School and the National Institutes of Health, worked with a consortium of health care organizations to explore some of the most challenging dilemmas in health care today: How can health plans determine medical necessity in a way that ensures quality care, controls costs, and builds trust with patients and physicians? What are the strategies for caring for vulnerable populations that meet their special neds without dramatically increasing costs? To answer these and other similar questions the authors blend ethical analysis with real-world example. The outcome is a rich analysis of the ethical challenges facing health care organizations, combined with tangible examples of exemplary methods to address these challenges. This book will help health care leaders, regulators, and policy makers incorporate exemplary practices, and the underlying themes they embody, into the very heart and soul of health care organizations.

Can the ethical mission of health care survive among organizations competing for survival in the marketplace? This book presents both an analytic framework and a menu of pragmatic answers.

Ethics in Health Administration translates the principles and practice of ethics into usable information for application to the real world of health care administration. Based on a model that centers on the administrators’ role in practice-based ethics, this text also recognizes influences that impact their ethics in decision making. Fictional cases based on real world events help to emphasize chapter content and make it interesting for the learner. Each chapter contains at least two cases for class discussion, as well as references and websites. The Second Edition is a thorough revision that includes urther clarification of terms, new cases, new information on patient-centered care, new information on disaster planning, new material on the culture of compassion, updated instructor resources, and more.

A penetrating look at the values, systems, and life-and-death dramas in the world of the surgical intensive care unit.

Providing a comprehensive understanding of the functions of formal organizations and the challenges they face, this text emphasizes the importance of forces that organizations or their leaders cannot fully control as a key distinctive theme. It covers basic features of organizations such as roles, structure, reward systems, power and authority, and culture and introduces important theoretical perspectives related to these features.

In this unique blend of narrative fiction and study-guide, authors Ken Strong and John DiCicco tell us the story of Mike. He's an ex-drill sergeant, a good father, and a solid employee. But it's been a long time since he trained new military recruits to become seasoned leaders. When a position in management opens up, Mike's hesitant to apply. With the mentoring of a CEO that sees his potential, and the help of a lovingly honest wife, Mike relearns that most important of lessons, that Leadership is a Choice. REVIEWS FOR LEADERSHIP IS A CHOICE: "This book is the demystification of what it means to be a leader." -Bill Holmes, VP of Human Resources, Reebok International Ltd. "This book represents an outstanding learning experience for professionals at all levels and tells a compelling story at the same time. The offering balances lessons in leadership and management throughout and its interesting characters display a broad range of traits from humility to strategic thinking. A must read for all interested in building leadership skills." -Mark D. Sotir, Director of Customer Relations, Barrett Distribution Center "This book epitomizes the meaning of an effective mentoring relationship and is easy to read because of the story format. I recommend this book to others and would be proud to add it to my library of leadership resources and tools." -Michelle L. Bleakley, Senior Manager, Provider Support, Blue Cross Blue Shield of Massachusetts "This book is easy to read and unravels the complexities that a leadership role presents in a very sensible manner. It sets itself above the rest and should be on the top shelf." -Joyce D. McCarthy, SPHR, HR Manager-Eastern Region, Laidlaw Education Services, Inc. "Leadership is a Choice is an enjoyable book, like reading a top novel, yet gaining great insight to the pros and cons of business leadership." -Hap Leven, Vice President-Sales, California Paint