Research on the relationship between technology dynamics and Public Administration (PA) began some years ago and was inspired by the realization that technological development has produced a far-reaching interaction with PA. It is emphasized how technological development and PA influence each other, as investments are managed by public agencies. There are some branches of PA that heavily rely on technology for their activities; such as the defense sector, the space agencies, the agencies for environmental protection, and those that are responsible for food control and safety and so on. Some technological advancements have found fertile ground in PA. The impact of technologies such as ICT or space technologies on PA is from a political and social point of view the most important. The adoption of such technologies can make it possible to offer more services to citizens. The adoption of new technologies can also enhance the efficiency and effectiveness of the bureaucratic apparatus and can even influence positively the mechanisms of political representation. The most interesting applications of technology are those relating to earth observations because these are able to strengthen en

An examination of how information technology (IT) can be used in public administration, Information and Communication Technologies in Public Administration: Innovations from Developed Countries examines global perspectives on public administration and IT innovations. This book illustrates the theoretical context of current policies, issues, and imp

The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.

"Information Technology and Computer Applications in Public Administration: Issues and Trends constitutes a survey of many of the most important dimensions of managing information technology in the public sector. In Part I, chapters address general policy and administrative issues. The chapters of Part II represent applied information technology skills needed by public managers"--Provided by publisher.

Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be “Government 3.0” powered by innovations related to Open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management. This book provides fresh insights into this transformation while also examining possible negative side effects of the increasing ope nness of governments through the adoption of these new innovations. The goal is for technology policy makers to engage with the visions of Government 3.0 . Researchers should be able to critically examine some of the innovations described in the book as the basis for developing research agendas related to challenges associated with the adoption and use of some of the associated technologies. The book serves as a rich source of materials from leading experts in the field that enables Public administration practitioners to better understand how these new technologies impact traditional public administration paradigms. The book is suitable for graduate courses in Public Sector Innovation, Innovation in Public Administration, E-Government and Information Systems. Public sector technology policy makers, e-government, information systems and public administration researchers and practitioners should all benefit from reading this book.

Public Administration and Information Technology provides a foundational overview of the impact of information technology (IT) on modern public organizations. The focus is on what public managers need to know about managing IT to create more efficient, effective, and transparent organizations. This book is unique in that it provides a concise introduction to the subject area and leaves students with a broad perspective on the most important issues. Other books in the field either examine e-government, or are large reference volumes that are not easily accessible to most students. This textbook shows the practical application of IT to the most important areas of public administration. Public Administration and Information Technology is ideal for use in traditional public administration courses on IT as well as management information systems courses in schools of business. Divided into 3 parts, the book covers: - Public Organizations and Information Technology I- nformation Technology, Evaluation, and Resource Management - Emerging Issues in for Public Managers

The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.