Go from order-taker to valued performance consultant. You may be pressured to give an immediate “yes” to a training request. Resist. Instead, start playing an essential role in driving your organization forward by using needs assessment to target your training programs to support critical business goals. Organizations need staff to be efficient and effective. That calls for training programs that get to the core of performance issues. A needs assessment ensures that you understand the root of problems like knowledge gaps, performance issues, and product quality and gives you the tools to resolve them. This second edition of Needs Assessment Basics starts with the initial training request and guides you all the way through data collection and making training recommendations. A progressive case study illustrates the seven phases of a needs assessment plan to reinforce each chapter’s content. Part of ATD’s Training Basics series, Needs Assessment Basics will help you develop a foundation that will ensure the training programs you design and deliver will help the organization succeed.

Written specifically to show you how to accomplish the goal of delivering relevant training as a business partner of your organization, this seven-phase needs assessment model teaches you to think organizationally, design effectively, and evaluate how your program links job performance to end results.

Needs Assessment Basics is written specifically to show you how to accomplish the important training goal of delivering relevant training as a business partner of your organization. The seven-phase needs assessment model teaches you to think organizationally, design effectively, and evaluate how your program links job performance to end results. Like all books in the Training Basics series, you will find learning guideposts along the way, including dozens of Basic Rules, Notes, and Think About This sidebars that enable the reader to scan the book and pick out and apply concepts immediately.

Needs Assessment for Learning and Performance offers comprehensive coverage of the knowledge and skills needed to develop and conduct needs assessments and to analyze, interpret, and communicate results to clients and organizations. Though critical to planning any performance improvement system, needs assessments can feel abstract and vague to students who have not yet managed the process in a professional setting. This first-of-its-kind textbook uses a variety of real-world examples to connect major theories and models to effective principles for practice. Each chapter offers guiding questions, key terms and concepts, recommended readings, and case studies illustrating how needs assessment training can be applied. Graduate students and researchers of instructional design, human resources, performance improvement, program evaluation, and other programs will find this volume relevant to a range of academic and organizational contexts.

This book is for anyone involved in planning, management, administration, organizational change, assessment, evaluation and renewal. It is for: people who must decide where to go and justify why; those who conduct needs assessments; administrators, managers, executives. It provides professionals with advice on the type of needs assessent they should use, why and how. The book provides an explanation of different types of needs assessments, when each is most appropriate to use, and how to successfully construct each type of needs assessment.