My Hospital Story shares a nine-year-old girl’s candid perspective of her life when it is turned upside down by a mysterious illness. After years of playing lacrosse and skiing, she is suddenly in the hospital ICU battling a rare disease. She details her raw emotions in journal entries with insight and humor. Despite the struggles and darkness in her journey, she encounters people or “angels” that help light her path to recovery. Through this experience she discovers that compassion from others can be the source of true healing.

Packed with invaluable advice for a planned or unexpected hospital stay, it arms consumers with the tools to manage the dangerous pitfalls and medical minefields of hospitalization. A People's Medical Society Book.

Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals--both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees. The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 1⁄2 principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community.

When Little Critter breaks his leg in a soccer game, he has to make his first trip to the hospital. Follow brave Little Critter as he rides in an ambulance, meets the doctor, and gets his first X-ray and his first cast.

Anna's little sister Molly needs to go to the hospital for an operation.

The hospital is an important place in our communities. Kids will learn about why hospitals are needed, who works there, and what kinds of things happen there. Aligned to Common Core Standards and correlated to state standards. Abdo Kids is a division of ABDO.

Little Critter is so excited to learn about recycling at school and hes ready to do his part to help the environment. After Little Critters class takes a trip to the local recycling center, he goes home on a mission to teach his family what hes learned. Full color.