Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types--school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.

This important book defines what is meant by diversity; clarifies why it is important to address issues of diversity in a professional, interpersonal, and societal context; and identifies goals related to diversity and how to go about achieving these goals.

This important book is one of the first in the field to explore the myriad issues surrounding racial and ethnic diversity in academic libraries. It triggers thought, discussion, and understanding to guide readers as they take action to resolve diversity issues in their own institutions. After an overview of the state of diversity in academic libraries, the book addresses training, mentoring, and supervision; building diversity collections; access to diversity materials; electronic and print reference sources for multicultural subjects; and work with racially and ethnically diverse student populations. Racial and Ethnic Diversity in Academic Libraries will increase readers’awareness of the these and other issues and help them respond to the challenges of diversity. Authors, writing from a variety of perspectives, define and elaborate on the concepts of “diversity” and “multiculturalism” and discuss how libraries and librarians are dealing with questions surrounding these concepts. Full of insight and helpful suggestions, chapters examine: the effects of affirmative action and the future for librarians of color how best to incorporate multicultural issues into library education and bibliographic instruction programs methods for developing multicultural collections the validity of Library of Congress subject headings for cataloging diversity materials racism within the library profession Academic librarians and library professionals, academic faculty, and graduate students in the field of library and information science will find Racial and Ethnic Diversity in Academic Libraries an enlightening and informative guide. While specifically targeting academic libraries, the book is also helpful in other types of libraries, including public and school libraries.

Managing Cultural Change in Public Libraries argues that changes to library Strategies and Systems can lead to transformations in library Structures that can, in turn, shape and determine Organisational Culture. Drawing on Management theories, as well as the ideas of Marx and Maslow, the authors present an ambitious Analytical Framework that can be used to better understand, support and enable cultural change in public libraries. The volume argues for radical – but sustainable – transformations in public libraries that require significant changes to Strategies, Structures, Systems and, most importantly, Organisational Culture. These changes will enable Traditional Libraries to reach out beyond their current active patrons to engage with new customer groups and will also enable Traditional Libraries to evolve into Community-Led Libraries, and Community-Led Libraries to become Needs-Based Libraries. Public libraries must be meaningful and relevant to the communities they serve. For this to happen, the authors argue, all sections of the local community must be actively involved in the planning, design, delivery and evaluation of library services. This book demonstrates how to make these changes happen, acting as a blueprint and road map for organisational change and putting ideas into action through a series of case studies. Managing Cultural Change in Public Libraries will be of particular interest to academics and advanced students engaged in the study of library and information science. It should also be essential reading for practitioners and policymakers and all those who believe that communities should be involved and engaged in the planning, design, delivery, and evaluation of library services.

Louis L’Amour has been best known for his ability to capture the spirit and drama of the authentic American West. Now he guides his readers to an even more distant frontier—the enthralling lands of the twelfth century. Warrior, lover, and scholar, Kerbouchard is a daring seeker of knowledge and fortune bound on a journey of enormous challenge, danger, and revenge. Across Europe, over the Russian steppes, and through the Byzantine wonders of Constantinople, Kerbouchard is thrust into the treacheries, passions, violence, and dazzling wonders of a magnificent time. From castle to slave galley, from sword-racked battlefields to a princess’s secret chamber, and ultimately, to the impregnable fortress of the Valley of Assassins, The Walking Drum is a powerful adventure in an ancient world that you will find every bit as riveting as Louis L’Amour’s stories of the American West.

This book explores everyday lived experiences of multiculturalism in the contemporary world. Drawing on place-based case studies, contributions focus on encounters and interactions across cultural difference in super-diverse cities to explore what it means to inhabit multiculturalism in our everyday lives.

Written by three experienced LIS professionals, Latinos in Libraries, Museums, and Archives demonstrates the meaning of cultural competence in the everyday work in libraries, archives, museums, and special collections with Latino populations. The authors focus on their areas of expertise including academic, school, public libraries, health sciences, archives, and special collections to show the importance of understanding how cultural competence effects the day-to-day communication, relationship building, and information provision with Latinos. They acknowledge the role of both tacit and explicit knowledge in their work, and discuss ways in which cultural competence is integral to successful delivery of services to, communication with, and relationship building with Latino communities.