MULTI-SECTOR CASEBOOK IN HEALTH ADMINISTRATION, LEADERSHIP, AND MANAGEMENT is a thought-provoking introduction to modern health management and leadership through a compelling collection of cases based on real-world scenarios. The selected cases cover a wide range of important issues faced by public, non-profit, and for-profit organizations, providing you with a broad, highly practical overview of situations, roles, and responsibilities you may encounter in your professional career.Key topics include quality improvement, leadership, strategic planning, budgeting, organizational behavior and change, human resources, systems thinking, decision making and analysis, working with the public, boards and governance, and legal and ethial issues. This diverse material is presented using a strong, consistent case structure to help readily assess the principles involved, apply critical thinking, and demonstrate and deepen their understanding through discussion or exercises. Perfect as a complement to classroom work or a tool for self-study, this excellent casebook is a must-have resource for current and future health management and public health professionals, Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Overview of the United States Health Care System -- Historical and Benchmark Developments in American Health Care -- Public Policy and the Role of Government -- Financing Health Care -- The Healthcare Workforce -- Hospitals and Integrated Delivery Systems -- Ambulatory Care -- Long-term Care and Specialized Services -- Behavioral Health Services -- Public and Population Health -- Health Information Technology and Quality -- Health Services and Systems Research -- Preparedness and Emergency Management -- Rural Healthcare -- Health Care and The Future.

Casebooks in public administration have become intensely sophisticated with complex scenarios, richly detailed multi-step simulations, and demanding role playing requirements. While these types of cases and exercises have their place, Managing in the Public Sector is a casebook designed with maximum instructor flexibility and student engagement in mind. Featuring cases brief enough to be covered in the last few minutes of a class as well as those substantive enough to last the entire hour, this book allows instructors to illustrate theoretical concepts, encourage active student participation, to make a transition between topics, or to integrate different approaches to administrative study. Retaining the first edition’s use of focused, real-life-inspired cases to help elucidate the application of concepts for students, the second edition has been updated and revised throughout to include: An expanded chapter on ethical analysis A new section on how to make logical arguments Thoroughly updated cases as well as many new contemporary cases New chapter introductions featuring overviews of major leadership and ethical theories to provide students with the context they need Discussion questions at the end of each case to facilitate critical analysis and classroom discussion A cross-listing of all cases and subject matter in an appendix for quick topical reference. Now even more enmeshed in the literature of ethics, leadership, and public administration, Managing in the Public Sector, 2e provides authentic, hands-on experience of the decisions public administrators must face. It is an ideal casebook to supplement undergraduate and graduate public administration, leadership, human resource management, or administrative ethics courses.

This book covers the full spectrum of essential competencies required to manage public health organizations, from communication and cultural proficieny to leadership, relationship building, ethics, and program planning. --Book Jacket.

Instructor Resources: Instructor's Manual Today's healthcare managers face increasingly complex challenges and often must make decisions quickly. When a difficult situation arises, managers can no longer simply "look it up" online or in the management literature. Properly "looking it up" involves knowing where and how to look, appropriately framing a research question, weighing valid evidence, and understanding what is required to make proposed solutions work. Health Services Management: A Case Study Approach offers a diverse collection of case studies to help readers learn and apply key concepts of management, with an emphasis on the use of evidence in management practice. The case study authors, many of whom are practitioners or academics who work closely with practitioners, present realistic management challenges across a variety of settings. They examine potential responses to those challenges by health services managers and other stakeholders, and they provide a platform for meaningful discussion of opportunities and constraints for management decision makers attempting to implement change. This edition includes 60 case studies--32 of which are brand new--arranged thematically into six sections: The Role of the Manager, Control, Organizational Design, Professional Integration, Adaptation, and Accountability. The new cases include the following: - Better Metrics for Financial Management - What Makes a Patient-Centered Medical Home? - Doing the Right Thing When the Financials Do Not Support Palliative Care - Hearing the Patient Voice: Working with Patient and Family Advisers to Improve the Patient Experience - Managed Care Cautionary Tale: A Case Study in Risk Adjustment and Patient Dumping Learning by example is one of the oldest forms of learning, and the case study approach offers a time-tested way for students and healthcare professionals to develop practical skills that are not easily acquired through lectures. Health Services Management has been used in classrooms since 1978, and this eleventh edition offers a fresh take on a classic text.

Written by leaders in the field of health administration, Cases in Health Services Management, Third Edition, provides a comprehensive selection of detailed cases that will challenge students and managers alike! Thirty thought-provoking cases address the critical issues encountered by health services managers. With 22 new cases, this updated edition covers the spectrum of issues facing health services managers in a wide variety of settings, including hospitals, nursing and continuing care facilities, managed care organizations, home health care agencies, and a multi-institutional system.