Author Jeremy Dale believes that too many businesses create an environment that encourages mediocrity and corporate norms that deliver lukewarm results at best. In The Punk Rock of Business, Dale offers a road map away from average and towards innovation through a mindset rooted in punk rock principles. In this fast-paced, actionable guidebook, readers will find: -Eight punk rock principles to help you redefine your place in the corporate world–for the better -A set of characteristics to strive for that will liberate you and accelerate your success -Countless examples—drawing on both the classic stories from the music genre's industry-changing legacy and Dale's years of business success—to illustrate these principles and characteristics in action -Straightforward lessons and actions to start taking today—right now—to break through corporate norms and build something greater ​Punk rockers had a cause. They aimed for authenticity and refused to conform. In doing so, they created a dramatic change that shook society to its core. It was a much needed wake-up call for the conservative part of the music industry. Jeremy Dale wants you to do the same in the business world, and in The Punk Rock of Business, he gives you the tools you need to accomplish that goal.

Smith explains how France abandoned merchant capitalism for the corporate enterprise that would come to dominate its economy and project influence around the globe. Opposing the view that French economic and business development was crippled by missed opportunities and entrepreneurial failures, he presents a story of considerable achievement.

Discover a wealth of business etiquette in this invaluable resource book that helps prevent bad behavior in the workplace. What are the rules for business etiquette today? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? In today’s workplace, manners matter more than ever. With an increasing amount of open-plan workplaces and constant connectivity, the chances of unintentionally annoying or offending others is growing. Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. This book untangles the nuances of: meeting etiquette, interview expectations, proper office attire, electronic manners, privacy in tight spaces, nonverbal cues, small talk, social media use, and more. In even the most diverse workplaces, good manners will create an atmosphere of respect, smoothing the way for everyone to succeed. Excuse Me explains how to begin.

Newly revised and updated, "The Rise of Modern Business" compares and analyzes the development of business and business institutions in Great Britain, the United States, Japan, and, to a lesser extent, Germany from the preindustrial era to the present, wi

A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.

Businesses in the twenty-first century are in a battle to keep up with constant, and dynamic changes. Many changes are new with no historical archives from which to research possible solutions. Whether these changes are political, social, economic, technological, or environmental, they impact all types of businesses from the small business to the large corporation. Whether a student or a business professional, this book will enlighten you to the challenges faced on a daily basis in the business world. The challenges addressed in this book are: Objectives and Goals of a business, Understanding and Retaining Customers, Facing Unexpected Challenges, Human Resource Departments, Leadership, Understanding the Supply Chain, Ethics, Social Responsibility and White Collar Crime, and Substance Abuse in the Workplace.

"The people who are crazy enough to think they can change the world, are the ones who do" - Steve Jobs Legends create history everyday. The status of being a legend is reserved for the chosen few who believe they are destined for greatness. Achieving success is your ability to eliminate the weaknesses and biases that are inherent within yourself. History tells us that not all greats have off-the-chart IQs, nor are they born with limitless freedom. In fact, it is this triumph over less than favorable circumstances and their determination to achieve that we tend to respect the most. The people who have changed the world are people like you and I. They set out to achieve outstanding results and make their decisions within intellectual criteria. All the greats have engaged a higher impulse, a higher bandwidth, and an inherent strength. [Pg. 43, The Jetstream of Success] Author, Julian Pencilliah, lives by five rules daily: ·Believe with an extravagance ·Think with a sophistication ·Exceed probability amplitudes ·Smile with Radiance ·Get Lucky The Jetstream of Success is a book filled with crystallized wisdom and intellectual processes that is meant to help the reader become more sophisticated in their thinking. As powerful as the lessons are, they required context; a sense of connection with the reader. It is for this reason the author takes you on a journey across the world to live through his real life experiences to serve as analogies that unveil the potential within you. The chapters are filled with entertainment that is delivered through the richest writing and locations around the world. Whether it's going face-to-face with a great white shark in the depths of the Atlantic, dancing the samba at the Rio Carnival or being on a game drive with Virgin billionaire Sir Richard Branson, every single chapter will keep you captivated and completely engrossed. The Jetstream of Success has been written to help the reader to reinvent themselves more conducive to their goals. The book was not intended to be an easy read. In fact, it was designed to challenge the reader to take a leap of vision and piece together an ever-fuller understanding of themselves so they can redefine their lives and as a result, their futures. "The book is based on the realization that the richest awakening of yourself will unveil life's deepest mysteries" - Julian Pencilliah