Este libro contiene los temas más relevantes de los modelos cuantitativos para la toma de decisiones en la administración, expuestos amigable y didácticamente para estudiantes y profesionales de esta área, ya que explica de manera clara cada modelo o metodología y presenta ejemplos ilustrativos de la aplicación a casos concretos.

Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

This book brings together, in a single volume, the fields of multicriteria decision making and multiobjective optimization that are traditionally covered separately. Both fields have in common the presence of multiple perspectives of looking at and evaluating decisions to be taken but they differ in the number of available alternatives. Multicriteria approaches deal with decision processes where a finite number of alternatives have to be evaluated while, in multiobjective optimization, this number is infinite and the space of alternatives continuous. This book is written for students of applied mathematics, engineering, and economics and management, with no assumed previous knowledge on the subject, as well as for practitioners in industry looking for techniques to support decision making. The mathematical formalism is very low, so that all materials are accessible to most readers. Nonetheless, a rich bibliography allows interested readers to access more technical literature. The textbook is organized in eleven chapters, each corresponding to a class of about two hours. A comprehensive set of examples is presented, allowing for a didactic approach when presenting the methodologies. Each chapter ends with exercises that are designed to develop problem-solving skills and to promote concepts retention.

It is quite an onerous task to edit the proceedings of a two week long institute with learned contributors from many parts of the world. All the same, the editorial team has found the process of refereeing and reviewing the contributions worthwhile and completing the volume has proven to be a satisfying task. In setting up the institute we had considered models and methods taken from a number of different disciplines. As a result the whole institute - preparing for it, attending it and editing the proceedings - proved to be an intense learning experience for us. Here I speak on behalf of the committee and the editorial team. By the time the institute took place, the papers were delivered and the delegates exchanged their views, the structure of the topics covered and their relative positioning appeared in a different light. In editing the volume I felt compelled to introduce a new structure in grouping the papers. The contents of this volume are organised in eight main sections set out below: 1 . Abstracts. 2. Review Paper. 3. Models with Multiple Criteria and Single or Multiple Decision Makers. 4. Use of Optimisation Models as Decision Support Tools. 5. Role of Information Systems in Decision Making: Database and Model Management Issues. 6. Methods of Artificial Intelligence in Decision Making: Intelligent Knowledge Based Systems. 7. Representation of Uncertainty in Mathematical Models and Knowledge Based Systems. 8. Mathematical Basis for Constructing Models and Model Validation.