"Documents recommended characteristics & the minimum set of skills required of all service Dogs also addresses the health and safety of the public, handler and dog."

Step-by-step illustrations explain the clicker training process.

Provides hundreds of tips to help dog owners make well-informed decisions for their pets, including information on finding the right doctor, understanding veterinary vocabulary and technology, getting a second opinion, and supporting one's pet through various stages of illness.

Good Service Dogs are Both Born and Made! Watching a service dog and her handler working as a team in a busy public space is a thing of beauty. Not every dog has the temperament or genetic make-up to do service work, but with the proper reward-based training, many dogs can succeed in public areas. Succeeding in Public Access Work is the subject of Jennifer Cattet’s new book, which is especially important given some of the controversies surrounding poorly or un-trained service dogs being brought into public areas. Jennifer prepares you and your dog to meet the standards of the Public Access Test developed by Assistance Dogs International. While the book focuses on training, it also covers in detail a number of other important questions including: · How much time, effort and cost are involved in acquiring and training a service dog? · Can you train a shelter dog for service work and are there breeds of dogs you should avoid? · What are your rights and the laws relating to service dogs? · How do you deal with the public when working with your service dog?

Creativity is crucial to business success. But too often, even the most innovative organization quickly becomes a "giant hairball"--a tangled, impenetrable mass of rules, traditions, and systems, all based on what worked in the past--that exercises an inexorable pull into mediocrity. Gordon McKenzie worked at Hallmark Cards for thirty years, many of which he spent inspiring his colleagues to slip the bonds of Corporate Normalcy and rise to orbit--to a mode of dreaming, daring and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares the story of his own professional evolution, together with lessons on awakening and fostering creative genius. Originally self-published and already a business "cult classic", this personally empowering and entertaining look at the intersection between human creativity and the bottom line is now widely available to bookstores. It will be a must-read for any manager looking for new ways to invigorate employees, and any professional who wants to achieve his or her best, most self-expressive, most creative and fulfilling work.

(a) Design and construction. (1) Each facility or part of a facility constructed by, on behalf of, or for the use of a public entity shall be designed and constructed in such manner that the facility or part of the facility is readily accessible to and usable by individuals with disabilities, if the construction was commenced after January 26, 1992. (2) Exception for structural impracticability. (i) Full compliance with the requirements of this section is not required where a public entity can demonstrate that it is structurally impracticable to meet the requirements. Full compliance will be considered structurally impracticable only in those rare circumstances when the unique characteristics of terrain prevent the incorporation of accessibility features. (ii) If full compliance with this section would be structurally impracticable, compliance with this section is required to the extent that it is not structurally impracticable. In that case, any portion of the facility that can be made accessible shall be made accessible to the extent that it is not structurally impracticable. (iii) If providing accessibility in conformance with this section to individuals with certain disabilities (e.g., those who use wheelchairs) would be structurally impracticable, accessibility shall nonetheless be ensured to persons with other types of disabilities, (e.g., those who use crutches or who have sight, hearing, or mental impairments) in accordance with this section.