Written by an experienced computer and network skills trainer, this book delivers a learning system designed to explain key IT principles. It will not only help prepare students to pass the exam, but also to help them become good PC technicians. This book covers topics beyond the exam that are essential for students to know.

This textbook is intended for students of AS degrees in computing information systems or information technology who are studying to become PC technicians or desktop support specialists. It contains over 40 labs to challenge students to solve real-world problems with learned concepts.

Bestselling CompTIA A+ author Mike Meyers provides hands-on, step-by-step labs—updated for the 2012 release of Exam 220-802—so you can practice the IT skills essential for your success Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting Operating Systems Lab Manual, Fourth Edition contains more than 80 labs that challenge you to solve real-world problems with key concepts. Clear, measurable lab objectives map to certification exam objectives, ensuring direct correspondence to Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting Operating Systems, Fourth Edition. Lab solutions are only available to instructors and are not printed inside the book. The Lab Manual also includes materials lists and lab set-up instructions. Step-by-step, not click-by click, lab scenarios require you to think critically, and Hint and Warning icons guide you through potentially tricky situations. Post-lab observation questions measure your understanding of lab results and the key term quiz helps to build your vocabulary.

Essential Skills for a Successful IT Career Written by the leading authority on CompTIA A+ certification and training, this four-color guide will help you become a certified IT professional with proven expertise in hardware and software, and help you pass CompTIA A+ exams 220-901 and 220-902. Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs, Fifth Edition offers complete coverage of the latest exam objectives. You’ll get on-the-job tips, end-of-chapter review questions, and hundreds of color photographs and illustrations. The book also includes a coupon for 10% off of the exam fee—a $37 value. Learn how to: Work with CPUs, RAM, microprocessors, BIOS, motherboards, power supplies, and other PC components Install, configure, and troubleshoot hard drives Manage peripheral devices and removable media Install, upgrade, and maintain operating systems, including Windows, Mac OS X, and Linux Troubleshoot common computer problems Establish users and groups Set up video and multimedia cards Administer smartphones, tablets, and other mobile devices Install and configure wired and wireless networks Connect to the Internet Secure your PC and your network Install, configure, and manage printers and multifunction devices Work with the latest virtualization technologies Understand safety and environmental issues Electronic content includes: Practice exams for 901 & 902 One hour+ of free video training from Mike Meyers TotalSim simulations of performance-based questions Mike's favorite free PC tools and utilities A complete PDF copy of the book Instructor resources available: Instructor's Manual Power Point slides for each chapter with photographs and illustrations from the book Test Bank cartridges with hundreds of questions for use as quizzes and exams Answers to the end of chapter sections are not included in the book and are only available to adopting instructors

Essential Skills for a Successful IT Career Written by the leading authority on CompTIA A+ certification and training, this four-color guide will help you become a certified IT professional with proven expertise in hardware and software, and help you pass CompTIA A+ exams 220-901 and 220-902. Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs, Fifth Edition offers complete coverage of the latest exam objectives. You’ll get on-the-job tips, end-of-chapter review questions, and hundreds of color photographs and illustrations. The book also includes a coupon for 10% off of the exam fee—a $37 value. Learn how to: Work with CPUs, RAM, microprocessors, BIOS, motherboards, power supplies, and other PC components Install, configure, and troubleshoot hard drives Manage peripheral devices and removable media Install, upgrade, and maintain operating systems, including Windows, Mac OS X, and Linux Troubleshoot common computer problems Establish users and groups Set up video and multimedia cards Administer smartphones, tablets, and other mobile devices Install and configure wired and wireless networks Connect to the Internet Secure your PC and your network Install, configure, and manage printers and multifunction devices Work with the latest virtualization technologies Understand safety and environmental issues Electronic content includes: Practice exams for 901 & 902 One hour+ of free video training from Mike Meyers TotalSim simulations of performance-based questions Mike's favorite free PC tools and utilities A complete PDF copy of the book Instructor resources available: Instructor's Manual Power Point slides for each chapter with photographs and illustrations from the book Test Bank cartridges with hundreds of questions for use as quizzes and exams Answers to the end of chapter sections are not included in the book and are only available to adopting instructors