Laminated quick reference card showing step-by-step instructions and shortcuts for how to use Microsoft Lync 2010. This guide is suitable as a training handout, or simply an easy to use reference guide, for any type of user. The following topics are included: Signing In/Out, Using Presence Status, Status Indicators, Changing Status Manually, Using Location Status. Adding Contacts, Deleting Contacts, Using the Frequent Contacts Group, Viewing Contact Cards, Monitoring a Contact's Status, Adding a Note to Your Status, Updating or Clearing a Status Note, Viewing Other Users' Notes, Creating and Using Groups. Starting a Conversation, Sending an Instant Message, Marking Conversation as High Importance, Changing Conversation Subject, Hiding the Instant Message Area, Show/Hide the Conversation Window Menu Bar, Inviting Additional Participants to Your Conversation, Sending a File, Receiving a File, Changing Where your Received Files are Saved. E-Mailing a Contact. Scheduling a Meeting. Sharing Your Desktop or a Program; Sharing PowerPoint, Whiteboard, or Polls; Switching Between Shared Content. Controlling Presence Privacy, Viewing Presence Information in Outlook. Responding to an E-mail with an Instant Message. Responding to an Email with a Call. Also includes a list of keyboard shortcuts.

Laminated quick reference card showing step-by-step instructions and shortcuts for how to use Filler and Designer applications of Microsoft InfoPath 2010. This guide is suitable as a training handout, or simply an easy to use reference guide, for any type of user. The following topics are covered: InfoPath Filler: Opening a Form to Fill, Filling in a Form, Sending a Form by e-Mail, Replying to a Form in Outlook, Filling in a Form Using a Web Browser. InfoPath Designer: Creating a New Form Template, Opening an Existing Form Template, Creating a Browser Compatible Form Template, Using Data Sources, Inserting Controls, Setting Properties for Controls, Laying Out a Form, Inserting a Scrolling Region, Advanced Layout with Section Controls, Adding Fields/Groups to Data Sources without Adding Form Controls, Deleting a Field or Group, Looking Up Data/Secondary Data Source, Restricting Data Entry Using Validation, Checking Form Design/Compatibility, Previewing a Form, Publishing a Form Template. Also includes: List of Filling and Designing Shortcuts.

Laminated quick reference card showing step-by-step instructions and shortcuts for how to use Telecommunications and Conferencing features of Microsoft Lync 2010. This guide is suitable as a training handout, or simply an easy to use reference guide, for any type of user. The following topics are included: Integrated Voice Features: Beginning a Voice Call, Beginning a Video Call, Handling an Incoming Call, Returning a Missed Call, Sending DTMF Tones (e.g. Press 1 for English), Transferring a Call, Placing a Call on Hold, Redialing, Leaving a Voice Mail Without Ringing Recipient, Ending a Call. Adding or Changing Your Phone Numbers, Setting a Primary Audio Device, Setting a Secondary Ringer, Setting Ringtones and Sounds. Voice Mail: Listening to Voice Mail, Deleting Voice Mail, Retrieving Deleted Messages. Managing Calls: Adding a Team-Call Group or Delegates, Forwarding a Call, Using Simultaneous Ring, Changing How Unanswered Calls are Handled (Time and Location). Conference Calling: Scheduling an Online Meeting, Joining an Online Meeting, Using Meet Now, Adding Attendees to in Progress Meetings, Ending an Online Meeting. Also includes a list of voice mail commands. This guide is one of two titles available for Lync 2010: Lync 2010 Introduction, Lync 2010 Telecommunications & Conferencing.

Laminated quick reference card showing step-by-step instructions and shortcuts for how to use features of Microsoft Office 2010 that are common to Word, Excel & PowerPoint. Great companion product to Word, Excel & PowerPoint Introduction guides. The following topics are covered: Using the Ribbon, Using The File Menu (Backstage View), Using the Quick Access Toolbar, Using the Status Bar, File Formats, Compatibility with Previous Versions, Formatting with the Mini Toolbar, Using Themes to Format a Document, Adding SmartArt, Using Shape Styles, The Research Task Pane, Creating an Embedded Object from Another Office File, Creating an Embedded Object from Another Office File, Creating a Hyperlink, Showing Macro and Form Controls, Inserting Comments, Deleting Comments, Removing Personal Information, Mark as Final, Saving as PDF, E-mailing a PDF, Restricting Distribution, Digital Signatures, Adding a Signature Line (Word, Excel), Signing a Signature Line, Viewing Digital Signatures, Working with Multiple Windows. This guide is suitable as a training handout, or simply an easy to use reference guide, for any type of user.

Laminated quick reference card showing step-by-step instructions and shortcuts for how to use Microsoft Office Word 2013. The following topics are covered: Margins, Orientation, and Paper Size Moving and Copying Text Formatting Text with the Mini Toolbar & Touch MiniBar Spacing between Paragraphs Creating Bulleted Lists Changing Bullet Style Creating Numbered Lists Turning off Bullets or Numbering Paragraph Alignment Copying Formatting Searching using the Navigation Pane Finding and Replacing Text Jumping to Other Pages Resuming Reading Read Mode, Print Layout, and Draft View Using the Highlighter Using the Dictionary and Thesaurus Creating and Inserting Quick Part Building Blocks Inserting a Cover Page Creating and Editing Headers and Footers; Suppress/Change Header or Footer on the First Page Inserting a Page Number Inserting a Text Box: Drawing a Text Box, Moving, Resizing, Formatting, and Deleting a Text Box Inserting a Page Break Checking Spelling, Grammar, AutoCorrect Previewing and Printing Documents Printing Envelopes and Labels. Also includes: Lists of Touch Actions, Selection and Movement Shortcuts, Editing and Formatting Shortcuts.

Laminated quick reference card showing step-by-step instructions and shortcuts for how to use advanced features of Microsoft Office Word 2010. This guide is suitable as a training handout, or simply an easy to use reference guide, for any type of user. The following topics are covered: Using Styles, Character, Paragraph, Linked Styles, Applying Character and Paragraph Styles, Creating a Style, Displaying the Styles Pane, Disabling Linked Styles, Changing Styles, Deleting a Style, Selecting All Text with the Same Style, Showing Formatting as Styles to Clean Up a Document, Importing Styles from Another Document, Using Numbered Lists with Styles, Adding Styles to the Default List, Applying Table Styles, Restricting Formatting, Creating a Table of Contents, Updating a Table of Contents, Preparing an Index, Generating an Index, Updating an Index, Section Breaks, Inserting a Section Break, Changing Page Numbering Mid-Document, Changing Headers and Footers, Changing Page Setup in a Section, Displaying the Section Number in the Status Bar, Inserting a Footnote/Endnote, Editing a Footnote/Endnote, Deleting a Footnote/Endnote, Creating a Bookmark, Going to/Selecting Bookmarked Text, Using Bookmarks to Refer to Pages, Outlining, Adding a Watermark, Inserting an Excel Spreadsheet, Comparing Documents Side by Side, Creating a Template Library in Windows 7, Creating a Template. This guide is one of several titles available for Word 2010: Word 2010 Introduction, Word 2010 Formatting, Word 2010 Advanced, Word 2010 Mail, Merge & Forms, Word 2010 Templates & Macros, Word 2010 Collaboration Features.

Laminated quick reference card showing step-by-step instructions and shortcuts for how to use collaboration features of Microsoft Office Word 2010. This guide is suitable as a training handout, or simply an easy to use reference guide, for any type of user. The following topics are covered: Turning On/Off Track Changes, Tracking Table Changes, Show/Hide the Reviewing Pane, Accepting/Rejecting Changes. Inserting Comments, Reviewing Comments, Show/Hide Comments, Deleting Comments, Changing What is Shown, Showing Deletions and Moves in Balloons, Hiding Formatting Changes, Turning Off/On Tracking Formatting. Hide/Show Specific Authors, Changing Author, Forcing Landscape Printing, Comparing Two Documents: Combining Multiple Documents, Comparing with Previous Versions, Comparing Documents Side by Side. Protecting your Document, Removing Personal or Hidden Information from a Document, Restricting Editing, Blocking Others from Editing Part of a Document Stored on SharePoint, Unblocking. Sharing a Document on SkyDrive, Sending a Link to a SkyDrive Folder, Sharing a Document on a SharePoint, Co-Authoring, Using the Navigation Pane While Co-Authoring, Resolving Conflicts. This guide is one of several titles available for Word 2010: Word 2010 Introduction, Word 2010 Formatting, Word 2010 Advanced, Word 2010 Mail, Merge & Forms, Word 2010 Templates & Macros, Word 2010 Collaboration Features.